Couldn't Find a Truck in FW
Problem:
Unable to locate a truck number in FleetWatcher
Solution:
- Go to Management, then Reporting Groups.
- Click on "Vehicle Group" (if not already selected).
- Find which reporting group the vehicle is under and verify you are a manager of that reporting group.
- Add the vehicle to the reporting group you are a manager of (vehicles can be in multiple reporting groups, not just one.) OR add yourself (Manager) to the group the vehicle is in.
- Log out of FleetWatcher after completing the above.
- Press "F5" button on your keyboard, then log back into FleetWatcher.
- Verify the issue is resolved, and please call technical support if not.
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