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Found 46 search result(s) for FleetWatcher.

Page: Which Web Browsers for FleetWatcher Does DriverTech Support? (Customer Support)
... Question:  Which Web Browsers for FleetWatcher Does DT Support? Answer:  DriverTech supports all modern web browsers ...
Jun 05, 2020
Labels: support, fleetwatcher
Page: FleetWatcher, How-to Enter a Route in New DTNav (Customer Support)
... Stepbystep guide   FleetWatcher. Send Route to Vehicle: Send a Message with Route to vehicle using FleetWatcher When the message arrives, have the driver open the message and he will then see this screen ...
Jun 05, 2020
Labels: route, dtnav, message, kb-how-to-article, fleetwatcher
Page: FleetWatcher, How does it determine which speed reading will be reported? (Customer Support)
... Question: How does FleetWatcher determine which speed reading will be reported?   Answer: The TPC determines which speed ... add or change labels. Related issues   Home hos logs reporting jbus fleetwatcher
May 21, 2020
Labels: jbus, hos, logs, reporting, fleetwatcher
Page: FleetWatcher. Where the Reports are, and how they are used. (Customer Support)
... labels you select. Click to edit the macro and add or change labels.   support fleetwatcher
Mar 19, 2020
Labels: support, fleetwatcher
Page: FleetWatcher, Unable to find a Truck (Customer Support)
... Couldn't Find a Truck in FW   Problem: Unable to locate a truck number in FleetWatcher Solution: How to locate/find a truck in FW Provide steps that the user can
Mar 09, 2020
Labels: truck, kb-troubleshooting-article, reporting, fleetwatcher
Page: FleetWatcher, How-to set a Driver to Inactive (Customer Support)
... Howto set a Driver to Inactive in Fleetwatcher   Stepbystep guide Login to Fleetwatcher: Mouse over Management and click on Drivers image2018720 16:13:19.png ... Click to edit the macro and add or change labels. Related issues     Home   howto fleetwatcher
Mar 09, 2020
Labels: how-to, inactive, driver, fleetwatcher
Page: FleetWatcher, Is There a Basic Template for Terminal Settings Changes? (Customer Support)
... Question: Is There a Basic Template for FleetWatcher Terminal Settings Changes?  Answer: This is a basic template that customers can use when ... Click to edit the macro and add or change labels. Related issues   Home fw fleetwatcher
Nov 13, 2019
Labels: fw, fleetwatcher
Page: FleetWatcher, New Customer Setup (Checklist) (Customer Support)
... What do I, as a new customer, need to do in order to setup my FleetWatcher account?   Answer: You should complete the following within FleetWatcher to ensure that your company is setup properly: Administrator setup The initial Administrator login
Jan 30, 2020
Labels: newcustomer, fw, new, training, fleetwatcher
Page: FleetWatcher, Where do I find the yearly miles driven for a truck/driver? (Customer Support)
... find the yearly miles driven for a truck/driver?  Answer: This information can be found in FleetWatcher. To locate this report, follow these steps: Go to "Reports" Select "Driver Performance" Select ... Click to edit the macro and add or change labels. Related issues   Home support
Mar 09, 2020
Labels: support, fleetwatcher
Page: FleetWatcher, Cannot See Driver (Customer Support)
... See Driver in FW   Problem: The driver is unable to be found under the "Drivers" report in FleetWatcher Solution: Provide steps that the user can take to solve the problem. For example "The level
Nov 14, 2019
Labels: driver, kb-troubleshooting-article, reporting, fleetwatcher
Page: FleetWatcher, How do I make a form or macro? (Customer Support)
... Question: How do I make a form or macro in FleetWatcher?   Answer: The document linked below contains all of the information you need in order ... macro and add or change labels. Related issues   Home form message messaging fleetwatcher
Nov 13, 2019
Labels: form, message, messaging, fleetwatcher
Page: FleetWatcher, How often do HOS logs and Events and Positions update? (Customer Support)
... different times.   Events and Positions updates with (most common triggers):   • Pings from a FleetWatcher user • Location updates (20 minutes) • Downloaded/uploaded files • Device logon
Nov 13, 2019
Labels: update, positions, hos, logs, graph ... 2 more labels.
Page: FleetWatcher, How-to Find the Vehicle/Driver Info Page (Customer Support)
... Howto Find the Vehicle/Driver Info Page   Stepbystep guide Login to FleetWatcher. image2016118 8:49:9.png Click on "Reports" image2016118 9:11
Mar 09, 2020
Labels: fw, driver, kb-how-to-article, fleetwatcher
Page: FleetWatcher : How-to and FAQ (Customer Support)
Unable to Find Truck: http://confluence.drivertech.com:8090/display/SU/FleetWatcher,UnabletofindaTruck http://confluence.drivertech.com:8090/display/SU/FleetWatcher,UnabletofindaTruck Unable to Find Driver: http://confluence.drivertech.com:8090/display/SU/FleetWatcher,CannotSeeDriver http://confluence.drivertech.com:8090/display/SU/FleetWatcher,CannotSeeDriver Reports: http://confluence.drivertech.com:8090/display/PRODOC/ReportsinFleetWatcher http://confluence.drivertech.com:8090/display/PRODOC/ReportsinFleetWatcher New Customer Setup: http://confluence.drivertech.com:8090/pages/viewpage.action?pageId=32145473 http://confluence.drivertech.com:8090/pages/viewpage.action?pageId=32145473 Set a Driver to Inactive: http://docs.drivertech.com/display/SU/FleetWatcher%2CHowtosetaDrivertoInactive http://docs.drivertech.com/display/SU/FleetWatcher%2CHowtosetaDrivertoInactive Terminal Settings Changes ...
Nov 14, 2019
Labels: support
Page: FleetWatcher: Can I enter a driver's name containing punctuation? (Customer Support)
... Question:  Can I enter a driver's name containing punctuation in FleetWatcher? Answer: No. Our software does not accept punctuation in drivers names because the FMCSA ...
Jun 05, 2020
Labels: support
Page: FleetWatcher: Why do I see white loading screens and secure content popups? (Customer Support)
... Why do I see white loading screens and secure content popups in FleetWatcher?   Answer: You are using an "https" web address instead of "http". Try using ...
Nov 21, 2019
Labels: fw, support
Page: Helpful Pages for New Customers (Customer Support)
... Getting Setup on FleetWatcher (our Web Portal fw.drivertech.com): http://confluence.drivertech.com:8090/pages/viewpage.action?pageId=32145473 http://confluence.drivertech.com:8090/pages/viewpage.action?pageId=32145473   Adding a Vehicle: http://confluence.drivertech.com:8090/display/PRODOC/HowtoRegisterYourDevice http://confluence.drivertech.com:8090/display/PRODOC/HowtoRegisterYourDevice ... Questions   Howto Articles: Howto Articles         new customer faq howto hos fleetwatcher
Mar 27, 2020
Labels: new, how-to, faq, hos, customer ... 1 more labels.
Page: My unit is showing the wrong time. How can I fix it? (Customer Support)
... can I fix it?   Answer: Timezone settings are based on Terminal Group settings in FleetWatcher. In order to ensure that your unit is displaying the correct time you should move
Nov 14, 2019
Labels: fw, timezone, time, terminal, device ... 1 more labels.
Page: What do the icons in the Log Overview report mean? (Customer Support)
... Cleared message is displayed, the Malfunction icon will go away in approximately 24hrs. support fleetwatcher hos Reformatting Brad
Jun 05, 2020
Labels: support, hos, fleetwatcher
Page: Device Auto Logging Driver Off (Customer Support)
... flash red when it is out of paper. Add paper to tray 1". Log into FleetWatcher. Go to Reports > Events and Positions. image2019102 9:38:16.png Click
Mar 09, 2020
Labels: unit, driver, kb-troubleshooting-article, login, device ... 1 more labels.
Page: What is Logging Malfunction (4) ? (Customer Support)
... edit the macro and add or change labels. Related issues   Home malfunction jbus fleetwatcher
Oct 15, 2018
Labels: malfunction, jbus, fleetwatcher
Page: What does DriverBase.BDeleted mean in Change Auditing? (Customer Support)
... edit the macro and add or change labels. Related issues   Back to The Top Home   fleetwatcher report change driver
Oct 15, 2018
Labels: driver, change, report, fleetwatcher
Page: What is Logging Malfunction (3)? (Customer Support)
... edit the macro and add or change labels. Related issues     Home malfunction jbus fleetwatcher
Oct 15, 2018
Labels: malfunction, jbus, fleetwatcher
Page: What is Logging Malfunction (2)? (Customer Support)
... Click to edit the macro and add or change labels. Related issues     Home malfunction fleetwatcher jbus
Oct 15, 2018
Labels: malfunction, jbus, fleetwatcher
Page: What are the most commonly used Idle fields? (Customer Support)
... select. Click to edit the macro and add or change labels. Related issues   Home   fleetwatcher report fuel idle
Oct 15, 2018
Labels: idle, fuel, report, fleetwatcher
Page: Where Does State Mileage go if a Unit Was Unplugged While Crossing State Lines? (Customer Support)
... Click to edit the macro and add or change labels. Related issues   Home fw fleetwatcher reporting fuel report
Oct 15, 2018
Labels: fw, fuel, report, reporting, fleetwatcher
Page: Why does the Personal Use Report have instances with 0 miles? (Customer Support)
... change labels. Related issues   Home personal mode hos logs fw fleetwatcher reporting
Oct 15, 2018
Labels: mode, fw, personal, hos, logs ... 2 more labels.
Page: How does Unassigned Driving Work? (Customer Support)
... window on the unit). The answer to the question will determine what happens to the Driving Segment that is already in FleetWatcher. If the driver answers "Yes" to the question FleetWatcher will then place that segment into the driver's logs under the driveline. If the driver answers "No" to the question the unit
Nov 21, 2019
Labels: eld, support, hos
Page: How-to change the truck number on your device (Customer Support)
... I change the truck number on my device? Answer: Stepbystep guide  Log into FleetWatcher http://fw.drivertech.com/ Pull up the current truck number in FleetWatcher on the Vehicle/Driver Information page under Reports Press "ReReg ELD" to intiate ...
Jun 05, 2020
Labels: how-to-article, device, kb-how-to-article, register
Page: ELD Library and LibrarySync (Customer Support)
... file that needs to go out, you should always use the messaging features of FleetWatcher. Fleet messages can be delivered immediately by using whatever communication is available and received ...
Oct 15, 2018
Page: When do my logs/current totals update? (Customer Support)
... Totals update:    1. With position reports. 2. When the carrier requests it from FleetWatcher. 3. When the carrier “pings” the truck. 4. When the driver changes from ...
Oct 15, 2018
Labels: newcustomer, eld, support
Page: Can I fix the inaccurate camera time stamps? (Customer Support)
... Question: In FleetWatcher, the camera is showing an inaccurate timestamp on videos. Can I change those? Anwer ...
Jun 05, 2020
Page: What does the driver do on their end to register a DT unit? (Customer Support)
... green arrow again.   As soon as this is done you should be able to see the truck in FleetWatcher. support
Jun 05, 2020
Labels: support
Page: What does Violation 128 mean? (Customer Support)
... day. This is a newly created “violation”, and will show up as a Personal Use Violation in the next FleetWatcher Update.   Keep in mind that a personal use violation is for your purposes only, and will not be seen ...
Jun 05, 2020
Labels: support
Page: Customer Quick Access (Customer Support)
... Quicksearch Links Hours of Service (HOS) JBUS Device Communication Device Power FleetWatcher Label Listing Page  Articles New Driver Training FleetWatcher, New Customer Setup (Checklist) FAQ Howto Troubleshooting Glossary of Terms
Jan 11, 2019
Page: Basic Troubleshooting Guide for Customers (Customer Support)
... Touch Screen BSOD (Blue Screen of Death) Can't retrieve Modem Identification FleetWatcher, Cannot See Driver CoPilot Error Messages CoPilot is Showing UTC time ...
Oct 15, 2018
Labels: troubleshooting-guide
Page: Logs Have Been Removed (Customer Support)
... out all current data stored on the unit, and if this data hasn't been uploaded to FleetWatcher, there is a chance this data will not be recoverable. Make sure Logs are uploaded to FleetWatcher before reimaging the TruckPC. Check to see if the driver switched trucks around the time ...
Oct 15, 2018
Labels: unit, missing, kb-troubleshooting-article, hos, logs
Page: Rev 7 Verification of Installation (Customer Support)
... button can be accessed from SYSINFO Diagnostics JBus tab This will send a message to FleetWatcher with all information received on the JBUS (J1939 and J1708) The FleetWatcher website will have the information on the Message tab for this vehicle. 3)  Calibrate the camera to verify ...
Oct 15, 2018
Labels: install, installations, completed, verification
Page: How does Daylight Savings Time (DST) work with my ELOGs? (Customer Support)
... duty status during the lockout time, an administrator will need to edit the log from FleetWatcher   If you forget to go offduty over the time change weekend we recommend ...
Jun 05, 2020
Labels: change, time
Page: How-to annotate adverse driving conditions (Customer Support)
... look on the driver’s screen: image2019102 9:57:40.png This is how it will look in FleetWatcher: image2019102 9:58:31.png support
Mar 09, 2020
Labels: support
Page: Technical Support Team Contact: (Customer Support)
... http://docs.drivertech.com/display/SU/PrintableHowtouseHOSontheELDDevice – This is Driver training information http://docs.drivertech.com/display/PRODOC/HowtoRegisterYourDevice http://docs.drivertech.com/display/PRODOC/HowtoRegisterYourDevice – Howto Add a Vehicle to the Website/FleetWatcher We currently do not have any Driver training videos, but there are plenty of videos ...
Mar 30, 2020
Labels: support
Page: How-to Turn On Wifi for all trucks (Customer Support)
... use these same steps to add up to 10 different Secured Networks. Log in FleetWatcher http://fw.drivertech.com/ http://fw.drivertech.com/ http://fw.drivertech.com/          FW login.png                        Click Management Click System Settings ...
Mar 09, 2020
Labels: wifi, how-to-article, kb-how-to-article
Page: Why isn't my 70 hour clock being calculated correctly (US-8)? (Customer Support)
... Here is an example of a driver's last 8 days. You can find this page in FleetWatcher under Compliance > Log Overview. This driver has not had a 34 hour reset ...
Mar 09, 2020
Labels: driving, timers, hos, us-8
Page: How can I tell if the unit received the new content or not? (Customer Support)
... Question: How can I tell if the unit received the new content or not?   Answer: FleetWatcher now has an additional field on the Management / Vehicle page that indicates the last time ...
Oct 15, 2018
Labels: librarysync, library
Page: 70 hr Violation Goes Away After Midnight (Customer Support)
... paper. Add paper to tray 1". This is currently intended functionality. The day will be marked in FleetWatcher as previously containing a violation with an icon that has a white X inside a yellow circle ...
Oct 15, 2018
Labels: violation, kb-troubleshooting-article, hos, logs
Page: Glossary (Customer Support)
... Can alternatively refer to information stored on the Truck PC or data compiled and stored in FleetWatcher.   M MCT TPC, TruckPC  ELD used to keep track of HOS. Message ...
Oct 15, 2018
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