Found 74 search result(s) for HOS.
How-to go On-Duty From the HOS Graph
(Customer Support)
Howto go OnDuty From the HOS Graph Stepbystep guide From the Graph tab in the HOS application, touch the "Add" button. If prompted, enter your location into the location field
Jan 17, 2020
Labels: eld, support, hos
Howto go OnDuty From the HOS Graph Stepbystep guide From the Graph tab in the HOS application, touch the "Add" button. If prompted, enter your location into the location field
Jan 17, 2020
Labels: eld, support, hos
Who can Certify an HOS log?
(Customer Support)
... portal. For instructions on certifying logs from the ELD, Click Here http://docs.drivertech.com/display/SU/HowtoCertifyYourLogsFromtheELD eld hos supportQuestion: Who can Certify an HOS log? Answer: As part of the FMCSA guidelines on harassment, a Driver is the ONLY person that can
Jun 05, 2020
Labels: eld, hos, support
... portal. For instructions on certifying logs from the ELD, Click Here http://docs.drivertech.com/display/SU/HowtoCertifyYourLogsFromtheELD eld hos supportQuestion: Who can Certify an HOS log? Answer: As part of the FMCSA guidelines on harassment, a Driver is the ONLY person that can
Jun 05, 2020
Labels: eld, hos, support
FleetWatcher, How often do HOS logs and Events and Positions update?
(Customer Support)
... upload from HOS > Options > Submit HOS Logs from the device • “Get HOS” button in FleetWatcher • "Request Current Log" from "Admin" from within the Driver's ... Question: How often does the
Nov 13, 2019
Labels: update, positions, hos, logs, graph ... 2 more labels.
... upload from HOS > Options > Submit HOS Logs from the device • “Get HOS” button in FleetWatcher • "Request Current Log" from "Admin" from within the Driver's ... Question: How often does the
Nov 13, 2019
Labels: update, positions, hos, logs, graph ... 2 more labels.
Why do the HOS logs stop halfway through the day?
(Customer Support)
... updated log (while the unit is communicating): Have the driver certify the log Request HOS log button under “Admin” tab Edit the log Enter a very briefQuestion: Why do the HOS
Oct 15, 2018
Labels: support, hos
... updated log (while the unit is communicating): Have the driver certify the log Request HOS log button under “Admin” tab Edit the log Enter a very briefQuestion: Why do the HOS
Oct 15, 2018
Labels: support, hos
How-to send HOS ELD logs to Enforcement Officer for Roadside Audit
(Customer Support)
... good idea to google it. This above information is pertinent if you had a full set of HOS logs. If you do not have a full set of HOS logs, such as in a testing/training environment, it can muddy the water. We know there is a bug
Aug 21, 2020
Labels: add, newcustomer, how-to, how-to-article, hos ... 2 more labels.
... good idea to google it. This above information is pertinent if you had a full set of HOS logs. If you do not have a full set of HOS logs, such as in a testing/training environment, it can muddy the water. We know there is a bug
Aug 21, 2020
Labels: add, newcustomer, how-to, how-to-article, hos ... 2 more labels.
Printable How-to use HOS on the ELD Device
(Customer Support)
... Howto Certify Your Logs From the ELD Howto go into OnDuty From the HOS Graph (Text Version) Howto Add a Duty Status Howto End Your ...
Feb 27, 2019
Labels: add, how-to-article, beginning, initial, training ... 5 more labels.
... Howto Certify Your Logs From the ELD Howto go into OnDuty From the HOS Graph (Text Version) Howto Add a Duty Status Howto End Your ...
Feb 27, 2019
Labels: add, how-to-article, beginning, initial, training ... 5 more labels.
How-to go into On-Duty From the HOS Graph (Text Version)
(Customer Support)
Howto go OnDuty From the HOS Graph (Text Version) Stepbystep guide From the Graph tab in the HOS application, touch the "Add" button. If prompted, enter your location into the location field ...
Oct 15, 2018
Labels: add, newcustomer, how-to-article, software, howto ... 4 more labels.
Howto go OnDuty From the HOS Graph (Text Version) Stepbystep guide From the Graph tab in the HOS application, touch the "Add" button. If prompted, enter your location into the location field ...
Oct 15, 2018
Labels: add, newcustomer, how-to-article, software, howto ... 4 more labels.
How-to View HOS Timers in Intelliroute 3.5 before Driving
(Customer Support)
... visual panels to communicate related information, tips or things users need to be aware of. hos timers view intelliroute kbhowtoarticle howtoarticleHow to View HOS Timers in Intelliroute 3.5 before Driving Stepbystep guide U20160606114225HowtoViewHOSTimersinIntelliroute35.png This is how
Mar 12, 2018
Labels: timers, view, how-to-article, intelliroute, hos ... 1 more labels.
... visual panels to communicate related information, tips or things users need to be aware of. hos timers view intelliroute kbhowtoarticle howtoarticleHow to View HOS Timers in Intelliroute 3.5 before Driving Stepbystep guide U20160606114225HowtoViewHOSTimersinIntelliroute35.png This is how
Mar 12, 2018
Labels: timers, view, how-to-article, intelliroute, hos ... 1 more labels.
Hours of Service (HOS) List
(Customer Support)
HOS Howto Printable Howto use HOS on the ELD Device Howto use ELD Howto Log into the ELD Howto Start ... Howto Enter a Fuel Purchase Howto go into Sleeper Berth Howto send HOS ...
Oct 03, 2019
HOS Howto Printable Howto use HOS on the ELD Device Howto use ELD Howto Log into the ELD Howto Start ... Howto Enter a Fuel Purchase Howto go into Sleeper Berth Howto send HOS ...
Oct 03, 2019
HOS 6_0 Hours of Service reference card_v03
(Customer Support)
... status or tip info entries. Moving from One Truck to Another Tap HOS > Options > Change Trucks Current duty Status & Timers Tap HOS This tab displays your current duty status and the time remaining before you
Oct 15, 2018
... status or tip info entries. Moving from One Truck to Another Tap HOS > Options > Change Trucks Current duty Status & Timers Tap HOS This tab displays your current duty status and the time remaining before you
Oct 15, 2018
Driving and Motion as Defined via Vehicle Performance and HOS
(Customer Support)
... Events and Positions. The second item in play here is how we handle Driving in HOS. I wanted to make sure you knew there is a difference between the two soTopic: Driving and Motion as Defined via Vehicle Performance and ...
Jan 27, 2020
Labels: driving, motion
... Events and Positions. The second item in play here is how we handle Driving in HOS. I wanted to make sure you knew there is a difference between the two soTopic: Driving and Motion as Defined via Vehicle Performance and ...
Jan 27, 2020
Labels: driving, motion
How-To Manually Submit HOS Logs
(Customer Support)
... From the main menu, tap on the HOS option image2020422 14:49:29.png From the HOS screen, tap on the Options tab. image2020422 14:54:4.png In the Options ...
Apr 22, 2020
... From the main menu, tap on the HOS option image2020422 14:49:29.png From the HOS screen, tap on the Options tab. image2020422 14:54:4.png In the Options ...
Apr 22, 2020
What are the exceptions to the HOS regulations?
(Customer Support)
Question: What are the exceptions to the HOS regulations? Answer: Exceptions From the HoursofService Regulations https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/docs/Drivers%20Guide%20to%20HOS%202015508.pdf Category Type of Exception ...
Jun 05, 2020
Labels: support
Question: What are the exceptions to the HOS regulations? Answer: Exceptions From the HoursofService Regulations https://www.fmcsa.dot.gov/sites/fmcsa.dot.gov/files/docs/Drivers%20Guide%20to%20HOS%202015508.pdf Category Type of Exception ...
Jun 05, 2020
Labels: support
How do the HOS Timers calculate?
(Customer Support)
... Question: How do the HOS Timers/clocks calculate onduty and offduty time? Answer: The timers are separate and are kept ...
Jun 05, 2020
Labels: support
... Question: How do the HOS Timers/clocks calculate onduty and offduty time? Answer: The timers are separate and are kept ...
Jun 05, 2020
Labels: support
How-to Change Trucks
(Customer Support)
... now successfully changed trucks and are able to login to a new unit. To ensure that your HOS logs are transferred, go back to HOS and Options and touch "Request HOS Logs" image2019930 10:47:31.png Touch "Yes". image2019930 10
Oct 17, 2019
Labels: newcustomer, how-to-article, change, kb-how-to-article, hos ... 1 more labels.
... now successfully changed trucks and are able to login to a new unit. To ensure that your HOS logs are transferred, go back to HOS and Options and touch "Request HOS Logs" image2019930 10:47:31.png Touch "Yes". image2019930 10
Oct 17, 2019
Labels: newcustomer, how-to-article, change, kb-how-to-article, hos ... 1 more labels.
How-to turn a smartphone into your ELD display screen
(Customer Support)
... area of your screen. This indicates you are in Enforcement View Enforcement.png. To send your HOS logs to the DOT representative while pulled over or at roadside, touch "Send HOSHowto send HOS
Mar 12, 2020
Labels: add, newcustomer, how-to, how-to-article, enforcement ... 3 more labels.
... area of your screen. This indicates you are in Enforcement View Enforcement.png. To send your HOS logs to the DOT representative while pulled over or at roadside, touch "Send HOSHowto send HOS
Mar 12, 2020
Labels: add, newcustomer, how-to, how-to-article, enforcement ... 3 more labels.
How-to Add a Duty Status
(Customer Support)
... Howto Add a Duty Status from the US8 screen Touch the "HOS" icon. image20191017 11:56:19.png Go to the US8 screen and select
Jan 23, 2020
Labels: add, newcustomer, how-to, how-to-article, hos ... 2 more labels.
... Howto Add a Duty Status from the US8 screen Touch the "HOS" icon. image20191017 11:56:19.png Go to the US8 screen and select
Jan 23, 2020
Labels: add, newcustomer, how-to, how-to-article, hos ... 2 more labels.
Logs Have Been Removed
(Customer Support)
... data is found and it pulls down blank or missing info. The driver didn't go to "HOS Logs" à "Options" à "Change Trucks" before logging out. As this helps
Oct 15, 2018
Labels: unit, missing, kb-troubleshooting-article, hos, logs
... data is found and it pulls down blank or missing info. The driver didn't go to "HOS Logs" à "Options" à "Change Trucks" before logging out. As this helps
Oct 15, 2018
Labels: unit, missing, kb-troubleshooting-article, hos, logs
How can a driver combine their on-duty not driving status on an ELD, with Driving?
(Customer Support)
... ELD? Answer: All of the driver's hours of service must be accounted for when subject to the HOS rules. Prior to operating a commercial motor vehicle equipped with an ELD, the driver can
Jun 05, 2020
Labels: eld, support, hos
... ELD? Answer: All of the driver's hours of service must be accounted for when subject to the HOS rules. Prior to operating a commercial motor vehicle equipped with an ELD, the driver can
Jun 05, 2020
Labels: eld, support, hos
How to Approve or Reject log edits from the ELD
(Customer Support)
... log edit sent from the office? Answer: When you log in and go to HOS, you will see the Logs tab with a star image2020113 15:40:40.png
Jun 05, 2020
Labels: eld, support, hos
... log edit sent from the office? Answer: When you log in and go to HOS, you will see the Logs tab with a star image2020113 15:40:40.png
Jun 05, 2020
Labels: eld, support, hos
How does Unassigned Driving Work?
(Customer Support)
... driver will continue to be asked the question for the canceled segment every time to the driver enters HOS. How unassigned driving works and applies to the driver's logs if applicable Related articles ...
Nov 21, 2019
Labels: eld, support, hos
... driver will continue to be asked the question for the canceled segment every time to the driver enters HOS. How unassigned driving works and applies to the driver's logs if applicable Related articles ...
Nov 21, 2019
Labels: eld, support, hos
Why does my unit not ask me to fill out a DVIR when I go Off-Duty End of Shift?
(Customer Support)
... been reviewed. To check if there is a DVIR that has not been reviewed, follow these steps: Open HOS Go to "Options" Tab Select "DVIR" image2019103 8:46:49.png
Oct 03, 2019
Labels: dvir, report, hos, support
... been reviewed. To check if there is a DVIR that has not been reviewed, follow these steps: Open HOS Go to "Options" Tab Select "DVIR" image2019103 8:46:49.png
Oct 03, 2019
Labels: dvir, report, hos, support
How-to use ELD
(Customer Support)
... Howto Certify Your Logs From the ELD Howto go into OnDuty From the HOS Graph (Text Version) Howto Add a Duty Status Howto End Your
Feb 27, 2019
Labels: add, how-to-article, beginning, initial, training ... 5 more labels.
... Howto Certify Your Logs From the ELD Howto go into OnDuty From the HOS Graph (Text Version) Howto Add a Duty Status Howto End Your
Feb 27, 2019
Labels: add, how-to-article, beginning, initial, training ... 5 more labels.
How-to View Your BOL
(Customer Support)
... macro and add or change labels. Related issues Home howto howtoarticle bol hos logs kbhowtoarticle newcustomer Added the Menu/HOS screen to the first step BC ...
Oct 08, 2019
Labels: newcustomer, how-to, how-to-article, hos, logs ... 2 more labels.
... macro and add or change labels. Related issues Home howto howtoarticle bol hos logs kbhowtoarticle newcustomer Added the Menu/HOS screen to the first step BC ...
Oct 08, 2019
Labels: newcustomer, how-to, how-to-article, hos, logs ... 2 more labels.
How-to Create DVIR
(Customer Support)
... Click Here http://docs.drivertech.com/display/SU/HowtogointoOnDuty The driver is able to Add a DVIR at any time by opening HOS Tap on the HOS button from the Menu image20191017 11:57:19.png Then select “Options ... edit the macro and add or change labels. Related issues Home kbhowtoarticle onduty
Jan 23, 2020
Labels: newcustomer, how-to-article, dvir, on-duty, kb-how-to-article ... 2 more labels.
... Click Here http://docs.drivertech.com/display/SU/HowtogointoOnDuty The driver is able to Add a DVIR at any time by opening HOS Tap on the HOS button from the Menu image20191017 11:57:19.png Then select “Options ... edit the macro and add or change labels. Related issues Home kbhowtoarticle onduty
Jan 23, 2020
Labels: newcustomer, how-to-article, dvir, on-duty, kb-how-to-article ... 2 more labels.
Why am I not able to use the Co-Driver feature?
(Customer Support)
... your logs and then you guys move trucks for whatever reason, the Drive Safe HOS Black Screen with Green Numbers will not show up when driving is detected. If the CoDriver
Mar 09, 2020
Labels: co-driver, team, hos, support
... your logs and then you guys move trucks for whatever reason, the Drive Safe HOS Black Screen with Green Numbers will not show up when driving is detected. If the CoDriver
Mar 09, 2020
Labels: co-driver, team, hos, support
Why isn't my 70 hour clock being calculated correctly (US-8)?
(Customer Support)
... hour total onduty clock calculates the last 8 days (rolling) of your HOS logs. Total onduty calculates both DRIVING and ONDUTY time for the past 8
Mar 09, 2020
Labels: driving, timers, hos, us-8
... hour total onduty clock calculates the last 8 days (rolling) of your HOS logs. Total onduty calculates both DRIVING and ONDUTY time for the past 8
Mar 09, 2020
Labels: driving, timers, hos, us-8
How-to End Your Duty Day
(Customer Support)
... macro and add or change labels. Related issues Home howto howtoarticle logs hos offduty kbhowtoarticle newcustomer Added an HOS screen for step 1 BC ... End Your Duty Day Stepbystep guide From the main Menu, select the
Oct 08, 2019
Labels: off-duty, newcustomer, how-to, how-to-article, logs ... 2 more labels.
... macro and add or change labels. Related issues Home howto howtoarticle logs hos offduty kbhowtoarticle newcustomer Added an HOS screen for step 1 BC ... End Your Duty Day Stepbystep guide From the main Menu, select the
Oct 08, 2019
Labels: off-duty, newcustomer, how-to, how-to-article, logs ... 2 more labels.
Helpful Pages for New Customers
(Customer Support)
... http://confluence.drivertech.com:8090/pages/viewpage.action?pageId=32145473 Adding a Vehicle: http://confluence.drivertech.com:8090/display/PRODOC/HowtoRegisterYourDevice http://confluence.drivertech.com:8090/display/PRODOC/HowtoRegisterYourDevice Using the Device: http://confluence.drivertech.com:8090/display/SU/HowtouseELD http://confluence.drivertech.com:8090/display/SU/HowtouseELD Introduction to HOS: http://confluence.drivertech.com:8090/display/PRODOC/HowtoStartYourDay http://confluence.drivertech.com:8090/display/PRODOC/HowtoStartYourDay http://confluence.drivertech.com:8090/display/PRODOC/HowtoEndYourDutyDay http://confluence.drivertech.com:8090/display/PRODOC/HowtoEndYourDutyDay Easy Search for Common Information: Easy Search
Mar 27, 2020
Labels: new, how-to, faq, hos, customer ... 1 more labels.
... http://confluence.drivertech.com:8090/pages/viewpage.action?pageId=32145473 Adding a Vehicle: http://confluence.drivertech.com:8090/display/PRODOC/HowtoRegisterYourDevice http://confluence.drivertech.com:8090/display/PRODOC/HowtoRegisterYourDevice Using the Device: http://confluence.drivertech.com:8090/display/SU/HowtouseELD http://confluence.drivertech.com:8090/display/SU/HowtouseELD Introduction to HOS: http://confluence.drivertech.com:8090/display/PRODOC/HowtoStartYourDay http://confluence.drivertech.com:8090/display/PRODOC/HowtoStartYourDay http://confluence.drivertech.com:8090/display/PRODOC/HowtoEndYourDutyDay http://confluence.drivertech.com:8090/display/PRODOC/HowtoEndYourDutyDay Easy Search for Common Information: Easy Search
Mar 27, 2020
Labels: new, how-to, faq, hos, customer ... 1 more labels.
How-to Log into the ELD
(Customer Support)
... would log in to the DriverTech unit in the truck so you can start using the HOS app.Related articles Related articles appear here based on the labels you select
Sept 27, 2019
Labels: newcustomer, login, device, hos, kb-how-to-article
... would log in to the DriverTech unit in the truck so you can start using the HOS app.Related articles Related articles appear here based on the labels you select
Sept 27, 2019
Labels: newcustomer, login, device, hos, kb-how-to-article
How-to Assign a Co-Driver
(Customer Support)
... now have a codriver assigned, and can use the "CoDriver" button on the US8/Main HOS screen image2019227 11:19:53.png WARNING: BOTH DRIVERS MUST
Nov 14, 2019
Labels: co-driver, hos, kb-how-to-article
... now have a codriver assigned, and can use the "CoDriver" button on the US8/Main HOS screen image2019227 11:19:53.png WARNING: BOTH DRIVERS MUST
Nov 14, 2019
Labels: co-driver, hos, kb-how-to-article
Can I change a Driving status to a Non-Driving status?
(Customer Support)
... labels you select. Click to edit the macro and add or change labels. support hos Reformatting Brad
Jun 05, 2020
Labels: support, hos
... labels you select. Click to edit the macro and add or change labels. support hos Reformatting Brad
Jun 05, 2020
Labels: support, hos
Does DriverTech's ELD have Anti-Virus software?
(Customer Support)
... labels you select. Click to edit the macro and add or change labels. support hos
Jun 05, 2020
Labels: support, hos
... labels you select. Click to edit the macro and add or change labels. support hos
Jun 05, 2020
Labels: support, hos
Why do I see events from other trucks on my log for today?
(Customer Support)
... Click to edit the macro and add or change labels. Related issues Home support hos Reformatting Brad
Jun 05, 2020
Labels: support, hos
... Click to edit the macro and add or change labels. Related issues Home support hos Reformatting Brad
Jun 05, 2020
Labels: support, hos
How-to Change a GPS Location From N/A
(Customer Support)
... your status will be updated. When you require a location update to a status in your HOS logs. Related articles Related articles appear here based on the labels you
Mar 09, 2020
Labels: software, 6, dtcore, hos, kb-how-to-article ... 1 more labels.
... your status will be updated. When you require a location update to a status in your HOS logs. Related articles Related articles appear here based on the labels you
Mar 09, 2020
Labels: software, 6, dtcore, hos, kb-how-to-article ... 1 more labels.
Where can I find the details on my current trip?
(Customer Support)
... You can find the details for your current trip by following these steps: Open the HOS app from the main menu Press on the "Logs" tab Press on the line for the current ...
Oct 03, 2019
Labels: trailer, trip, information, details, hos ... 3 more labels.
... You can find the details for your current trip by following these steps: Open the HOS app from the main menu Press on the "Logs" tab Press on the line for the current ...
Oct 03, 2019
Labels: trailer, trip, information, details, hos ... 3 more labels.
How-to End Your Duty Day (Text Version)
(Customer Support)
... after ending and certifying your day, you may select "OnDuty" from the HOS screen and touch "Yes" Textonly version of Howto End Your Duty Day
Jan 23, 2020
Labels: newcustomer, how-to, how-to-article, end, hos ... 2 more labels.
... after ending and certifying your day, you may select "OnDuty" from the HOS screen and touch "Yes" Textonly version of Howto End Your Duty Day
Jan 23, 2020
Labels: newcustomer, how-to, how-to-article, end, hos ... 2 more labels.
How-to go into Sleeper Berth
(Customer Support)
... Click to edit the macro and add or change labels. Related issues Home kbhowtoarticle hos logs howtoarticle newcustomer sleeper trainingHowto go into Sleeper Berth Stepbystep guide From the main Menu, touch the HOS
Oct 08, 2019
Labels: newcustomer, sleeper, how-to-article, training, kb-how-to-article ... 2 more labels.
... Click to edit the macro and add or change labels. Related issues Home kbhowtoarticle hos logs howtoarticle newcustomer sleeper trainingHowto go into Sleeper Berth Stepbystep guide From the main Menu, touch the HOS
Oct 08, 2019
Labels: newcustomer, sleeper, how-to-article, training, kb-how-to-article ... 2 more labels.
How-to go into On-Duty
(Customer Support)
... edit the macro and add or change labels. Related issues Home kbhowtoarticle onduty hos logs howtoarticle newcustomer Corrected link BCHowto go into OnDuty Stepbystep guide Touch "HOS
Jan 23, 2020
Labels: newcustomer, how-to-article, on-duty, kb-how-to-article, hos ... 1 more labels.
... edit the macro and add or change labels. Related issues Home kbhowtoarticle onduty hos logs howtoarticle newcustomer Corrected link BCHowto go into OnDuty Stepbystep guide Touch "HOS
Jan 23, 2020
Labels: newcustomer, how-to-article, on-duty, kb-how-to-article, hos ... 1 more labels.
How-to Enter Roadside Audit Mode
(Customer Support)
Howto Enter Roadside Audit Mode Howto send HOS ELD logs to Enforcement Officer for Roadside Audit kbtroubleshootingarticle onduty roadside audit ...
Jul 18, 2018
Labels: roadside, newcustomer, how-to-article, on-duty, audit ... 4 more labels.
Howto Enter Roadside Audit Mode Howto send HOS ELD logs to Enforcement Officer for Roadside Audit kbtroubleshootingarticle onduty roadside audit ...
Jul 18, 2018
Labels: roadside, newcustomer, how-to-article, on-duty, audit ... 4 more labels.
How-to Start Your Day (Text Version)
(Customer Support)
... logged in but you are still most likely in OffDuty ENTER an ONDUTY STATUS Touch HOS button Touch OnDuty Which is located at the bottom of your screen. Touch on the BOL
Oct 15, 2018
Labels: newcustomer, how-to-article, software, howto, hos ... 3 more labels.
... logged in but you are still most likely in OffDuty ENTER an ONDUTY STATUS Touch HOS button Touch OnDuty Which is located at the bottom of your screen. Touch on the BOL
Oct 15, 2018
Labels: newcustomer, how-to-article, software, howto, hos ... 3 more labels.
How-to Review and Certify your DVIR
(Customer Support)
... Review and Certify your DVIR Stepbystep guide Add the steps involved: Touch "HOS" button image20191017 13:23:19.png Touch the Options tab, then touch
Jan 16, 2020
Labels: newcustomer, how-to-article, dvir, on-duty, kb-troubleshooting-article ... 3 more labels.
... Review and Certify your DVIR Stepbystep guide Add the steps involved: Touch "HOS" button image20191017 13:23:19.png Touch the Options tab, then touch
Jan 16, 2020
Labels: newcustomer, how-to-article, dvir, on-duty, kb-troubleshooting-article ... 3 more labels.
Can an ELD be set to 15 minute time intervals?
(Customer Support)
... based on the labels you select. Click to edit the macro and add or change labels. hos support eld Reformatting Brad
Jun 05, 2020
Labels: eld, hos, support
... based on the labels you select. Click to edit the macro and add or change labels. hos support eld Reformatting Brad
Jun 05, 2020
Labels: eld, hos, support
Why was I put on the drive line before I started driving?
(Customer Support)
... decides "driving" status. Related issues Back to The Top Home support eld hos
Oct 15, 2018
Labels: eld, support, hos
... decides "driving" status. Related issues Back to The Top Home support eld hos
Oct 15, 2018
Labels: eld, support, hos
How Will the Truck-PC Detect Driving (Starting December 2017)?
(Customer Support)
... edit the macro and add or change labels. Related issues Home drive driving hos logs
Oct 15, 2018
Labels: driving, drive, hos, logs
... edit the macro and add or change labels. Related issues Home drive driving hos logs
Oct 15, 2018
Labels: driving, drive, hos, logs
What do the icons in the Log Overview report mean?
(Customer Support)
... message is displayed, the Malfunction icon will go away in approximately 24hrs. support fleetwatcher hos Reformatting Brad
Jun 05, 2020
Labels: support, hos, fleetwatcher
... message is displayed, the Malfunction icon will go away in approximately 24hrs. support fleetwatcher hos Reformatting Brad
Jun 05, 2020
Labels: support, hos, fleetwatcher
FleetWatcher, How does it determine which speed reading will be reported?
(Customer Support)
... select. Click to edit the macro and add or change labels. Related issues Home hos logs reporting jbus fleetwatcher
May 21, 2020
Labels: jbus, hos, logs, reporting, fleetwatcher
... select. Click to edit the macro and add or change labels. Related issues Home hos logs reporting jbus fleetwatcher
May 21, 2020
Labels: jbus, hos, logs, reporting, fleetwatcher
How does the unit warn for Personal Use limits?
(Customer Support)
... g image20201221 9:16:4.png personal use personaluse offduty hos
Dec 21, 2020
Labels: off-duty, use, personal, personaluse, hos
... g image20201221 9:16:4.png personal use personaluse offduty hos
Dec 21, 2020
Labels: off-duty, use, personal, personaluse, hos
70 hr Violation Goes Away After Midnight
(Customer Support)
... select. Click to edit the macro and add or change labels. Related issues Home hos logs violation kbtroubleshootingarticle
Oct 15, 2018
Labels: violation, kb-troubleshooting-article, hos, logs
... select. Click to edit the macro and add or change labels. Related issues Home hos logs violation kbtroubleshootingarticle
Oct 15, 2018
Labels: violation, kb-troubleshooting-article, hos, logs
How-to Use the Co-Driver Feature
(Customer Support)
... Click to edit the macro and add or change labels. Related issues Home codriver hos kbhowtoarticle Reformatting Brad
Jun 05, 2020
Labels: co-driver, hos, kb-how-to-article
... Click to edit the macro and add or change labels. Related issues Home codriver hos kbhowtoarticle Reformatting Brad
Jun 05, 2020
Labels: co-driver, hos, kb-how-to-article
What is Required to Trigger an Auto-Arrival (Workflow)?
(Customer Support)
... macro and add or change labels. Related issues Home workflow autoarrival arrive hos messaging gps
Jun 05, 2020
Labels: auto-arrival, workflow, arrive, gps, hos ... 1 more labels.
... macro and add or change labels. Related issues Home workflow autoarrival arrive hos messaging gps
Jun 05, 2020
Labels: auto-arrival, workflow, arrive, gps, hos ... 1 more labels.
Why does the Personal Use Report have instances with 0 miles?
(Customer Support)
... edit the macro and add or change labels. Related issues Home personal mode hos logs fw fleetwatcher reporting
Oct 15, 2018
Labels: mode, fw, personal, hos, logs ... 2 more labels.
... edit the macro and add or change labels. Related issues Home personal mode hos logs fw fleetwatcher reporting
Oct 15, 2018
Labels: mode, fw, personal, hos, logs ... 2 more labels.
Glossary
(Customer Support)
... understand terms and, acronyms used in the Technical Support website. A Add Inserting a new HOS status onto your HOS logs. Aeris A cellular provider. Audit To review HOS logs. Typically by a Department of Transportation representative. B Backlight Keeps the display ...
Oct 15, 2018
... understand terms and, acronyms used in the Technical Support website. A Add Inserting a new HOS status onto your HOS logs. Aeris A cellular provider. Audit To review HOS logs. Typically by a Department of Transportation representative. B Backlight Keeps the display ...
Oct 15, 2018
Enforcement View Mode - Reference Guide
(Customer Support)
... mode and can share your device with the law enforcement officer. Howto send HOS ELD logs to Enforcement Officer for Roadside Audit Howto send HOS ELD logs to Enforcement Officer for Roadside Audit “Howto Enter Roadside Audit ...
Jan 20, 2021
Labels: enforcement
... mode and can share your device with the law enforcement officer. Howto send HOS ELD logs to Enforcement Officer for Roadside Audit Howto send HOS ELD logs to Enforcement Officer for Roadside Audit “Howto Enter Roadside Audit ...
Jan 20, 2021
Labels: enforcement
DT Mobile App Map
(Customer Support)
... 10:26:21.png Once logged in, the mobile app contains options for HOS, Messaging, DVIR, DTScan image20191218 9:13:57.png HOS will show the same information that you would see on the DT unit's screen when ...
Mar 09, 2020
Labels: support
... 10:26:21.png Once logged in, the mobile app contains options for HOS, Messaging, DVIR, DTScan image20191218 9:13:57.png HOS will show the same information that you would see on the DT unit's screen when ...
Mar 09, 2020
Labels: support
Why are my Personal Use miles not resetting?
(Customer Support)
... muse have these complete Full 10 hour OffDuty or Sleeper Berth break on HOS logs OnDuty Beginning of Shift/PreTrip status entered on HOS logs If the above steps do not work and the Personal Use miles have still ...
Oct 15, 2018
Labels: support
... muse have these complete Full 10 hour OffDuty or Sleeper Berth break on HOS logs OnDuty Beginning of Shift/PreTrip status entered on HOS logs If the above steps do not work and the Personal Use miles have still ...
Oct 15, 2018
Labels: support
How-to go into Off-duty
(Customer Support)
... add or change labels. Related issues Home howtoarticle support erld Added HOS screen for step 21 BCHowto go into Offduty Stepbystep guide From the main Menu, select the HOS
Oct 08, 2019
Labels: how-to-article, erld, support
... add or change labels. Related issues Home howtoarticle support erld Added HOS screen for step 21 BCHowto go into Offduty Stepbystep guide From the main Menu, select the HOS
Oct 08, 2019
Labels: how-to-article, erld, support
How does Daylight Savings Time (DST) work with my ELOGs?
(Customer Support)
... time shift is designed to be seamless. During the time change, the black notification area of the HOS screen will feature a message stating: "Please wait while software adjusts for time ...
Jun 05, 2020
Labels: change, time
... time shift is designed to be seamless. During the time change, the black notification area of the HOS screen will feature a message stating: "Please wait while software adjusts for time ...
Jun 05, 2020
Labels: change, time
Why are violations from a different month showing up in my report for the month I chose?
(Customer Support)
... month I chose? Answer: The violations report gets all violations by both HOS LogDate and by HOS SubmittedOn/RecordedOn time. It’s like this in case a previous log is created/edited ...
Oct 15, 2018
Labels: support
... month I chose? Answer: The violations report gets all violations by both HOS LogDate and by HOS SubmittedOn/RecordedOn time. It’s like this in case a previous log is created/edited ...
Oct 15, 2018
Labels: support
Technical Support Team Contact:
(Customer Support)
support@drivertech.com mailto:support@drivertech.com – You will use this email address for all questions and concerns via email. 8663318785 8 AM to 5 PM Mountain – 24/7 http://docs.drivertech.com/display/SU/CustomerSupport http://docs.drivertech.com/display/SU/CustomerSupport – This is the link to all information http://docs.drivertech.com/display/SU/PrintableHowtouseHOSontheELDDevice http://docs.drivertech.com/display/SU/PrintableHowtouseHOSontheELDDevice – This is Driver training information ...
Mar 30, 2020
Labels: support
support@drivertech.com mailto:support@drivertech.com – You will use this email address for all questions and concerns via email. 8663318785 8 AM to 5 PM Mountain – 24/7 http://docs.drivertech.com/display/SU/CustomerSupport http://docs.drivertech.com/display/SU/CustomerSupport – This is the link to all information http://docs.drivertech.com/display/SU/PrintableHowtouseHOSontheELDDevice http://docs.drivertech.com/display/SU/PrintableHowtouseHOSontheELDDevice – This is Driver training information ...
Mar 30, 2020
Labels: support
What should I show a DOT officer while being inspected?
(Customer Support)
... placing the unit into Enforcement View mode http://docs.drivertech.com/display/SU/HowtosendHOSELDlogstoEnforcementOfficerforRoadsideAudit, and showing the DOT officer your HOS logs, you should have your visor card ready. This can be either ...
Jan 24, 2020
... placing the unit into Enforcement View mode http://docs.drivertech.com/display/SU/HowtosendHOSELDlogstoEnforcementOfficerforRoadsideAudit, and showing the DOT officer your HOS logs, you should have your visor card ready. This can be either ...
Jan 24, 2020
How do I Show My Logs to Law Enforcement?
(Customer Support)
... Audit mode if you are showing your device to a law enforcement officer, select the HOS icon on the TruckPC Main Menu. Touch the Options tab at the top of the page. Here ...
Jan 23, 2020
Labels: roadside, newcustomer, law, tpc, officer ... 4 more labels.
... Audit mode if you are showing your device to a law enforcement officer, select the HOS icon on the TruckPC Main Menu. Touch the Options tab at the top of the page. Here ...
Jan 23, 2020
Labels: roadside, newcustomer, law, tpc, officer ... 4 more labels.
How-to Certify Your Logs From the ELD
(Customer Support)
Howto Certify Your Logs Stepbystep guide Touch the "HOS" icon. image20191017 11:55:52.png 2.Touch the "Logs" tab ...
Jan 22, 2020
Labels: newcustomer, how-to, how-to-article, software, certify ... 3 more labels.
Howto Certify Your Logs Stepbystep guide Touch the "HOS" icon. image20191017 11:55:52.png 2.Touch the "Logs" tab ...
Jan 22, 2020
Labels: newcustomer, how-to, how-to-article, software, certify ... 3 more labels.
How-to edit an existing Status
(Customer Support)
... possible to make an edit to correct your logs. From the main menu, tap the HOS icon image2019116 9:49:46.png Go to the logs tab and tap ...
Jan 21, 2020
... possible to make an edit to correct your logs. From the main menu, tap the HOS icon image2019116 9:49:46.png Go to the logs tab and tap ...
Jan 21, 2020
What is the FMCSA's definition of Harassment?
(Customer Support)
... carrier knew, or should have known, would result in the driver violating hoursofservice (HOS) rules. These rules prohibit carriers from requiring drivers to drive when their ability ...
Jun 05, 2020
Labels: fmcsa, support
... carrier knew, or should have known, would result in the driver violating hoursofservice (HOS) rules. These rules prohibit carriers from requiring drivers to drive when their ability ...
Jun 05, 2020
Labels: fmcsa, support
Customer Quick Access
(Customer Support)
... Quicksearch Links Hours of Service (HOS) JBUS Device Communication Device Power FleetWatcher Label Listing Page Articles ...
Jan 11, 2019
... Quicksearch Links Hours of Service (HOS) JBUS Device Communication Device Power FleetWatcher Label Listing Page Articles ...
Jan 11, 2019
How-to annotate adverse driving conditions
(Customer Support)
From the HOS US8 screen, press "Driving". image2019102 9:52:5.png You ...
Mar 09, 2020
Labels: support
From the HOS US8 screen, press "Driving". image2019102 9:52:5.png You ...
Mar 09, 2020
Labels: support
Who must comply with the ELD rule?
(Customer Support)
... who are currently required to keep records of duty service (RODS) under the hoursofservice (HOS) regulations. Drivers who use the time card exception, and don’t keep paper ...
Jun 05, 2020
Labels: support
... who are currently required to keep records of duty service (RODS) under the hoursofservice (HOS) regulations. Drivers who use the time card exception, and don’t keep paper ...
Jun 05, 2020
Labels: support
FleetWatcher : How-to and FAQ
(Customer Support)
... Settings Changes: http://docs.drivertech.com/pages/viewpage.action?pageId=28082219 http://docs.drivertech.com/pages/viewpage.action?pageId=28082219 Set a Route in the New DTNav: http://docs.drivertech.com/display/SU/FleetWatcher%2CHowtoEnteraRouteinNewDTNav http://docs.drivertech.com/display/SU/FleetWatcher%2CHowtoEnteraRouteinNewDTNav HOS, Events and Positions Uptates: http://docs.drivertech.com/pages/viewpage.action?pageId=36765711 http://docs.drivertech.com/pages/viewpage.action?pageId=36765711 Reading of Speed: http://docs.drivertech.com/pages/viewpage.action?pageId=27689128 http://docs.drivertech.com/pages/viewpage.action?pageId=27689128 Forms ...
Nov 14, 2019
Labels: support
... Settings Changes: http://docs.drivertech.com/pages/viewpage.action?pageId=28082219 http://docs.drivertech.com/pages/viewpage.action?pageId=28082219 Set a Route in the New DTNav: http://docs.drivertech.com/display/SU/FleetWatcher%2CHowtoEnteraRouteinNewDTNav http://docs.drivertech.com/display/SU/FleetWatcher%2CHowtoEnteraRouteinNewDTNav HOS, Events and Positions Uptates: http://docs.drivertech.com/pages/viewpage.action?pageId=36765711 http://docs.drivertech.com/pages/viewpage.action?pageId=36765711 Reading of Speed: http://docs.drivertech.com/pages/viewpage.action?pageId=27689128 http://docs.drivertech.com/pages/viewpage.action?pageId=27689128 Forms ...
Nov 14, 2019
Labels: support
Basic Troubleshooting Guide for Customers
(Customer Support)
... from the Unit Unit Turns Off While Driving Watchdog White Display HOS 60 Hours of Service reference cardv03 Home troubleshootingguide
Oct 15, 2018
Labels: troubleshooting-guide
... from the Unit Unit Turns Off While Driving Watchdog White Display HOS 60 Hours of Service reference cardv03 Home troubleshootingguide
Oct 15, 2018
Labels: troubleshooting-guide
How do I use the Agricultural Exemption
(Customer Support)
... image2019126 9:18:30.png then Personal Use when ever they see HOS Iconimage2019126 9:19:43.png instead of the Personal Use Icon image2019126 ...
Jun 05, 2020
Labels: support
... image2019126 9:18:30.png then Personal Use when ever they see HOS Iconimage2019126 9:19:43.png instead of the Personal Use Icon image2019126 ...
Jun 05, 2020
Labels: support
Why can't I add a status when I stop driving?
(Customer Support)
... soon as they stop driving. Quick buttons are located on the US8, Logs, and Options tabs in the HOS app. image2018420 16:11:2.png image2018420 16:11:16.pn ...
Jun 05, 2020
Labels: eld, support
... soon as they stop driving. Quick buttons are located on the US8, Logs, and Options tabs in the HOS app. image2018420 16:11:2.png image2018420 16:11:16.pn ...
Jun 05, 2020
Labels: eld, support
How-to put a truck into Personal Use or Yard Move
(Customer Support)
From the Menu, click on HOS. image20191017 13:59:23.png From the US8 tab, touch "Driving ...
Jan 17, 2020
Labels: support
From the Menu, click on HOS. image20191017 13:59:23.png From the US8 tab, touch "Driving ...
Jan 17, 2020
Labels: support
Why can't I use the "add" button when I stop driving?
(Customer Support)
... soon as they stop driving. Quick buttons are located on the US8, Logs, and Options tabs in the HOS app. image2018420 16:8:45.png image2018420 16:9:2.pn ...
Mar 12, 2020
Labels: eld, support
... soon as they stop driving. Quick buttons are located on the US8, Logs, and Options tabs in the HOS app. image2018420 16:8:45.png image2018420 16:9:2.pn ...
Mar 12, 2020
Labels: eld, support