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  1. Have the driver Log out of the device.
  2. Then press the power button      
    Image Added                   .
  3. Once the unit has gone to a black screen, wait 30 seconds then power it back on.
  4. Log on when asked to submit your Driver ID.
  5. If the problem continues to occur Inform ALK/Copilot of the issue.
  6. This link (http://copilotpro.com/us/contact/) and filling out their form.
  7. You can also reach them over the phone at: 609.683.0220 or 877.573.0138

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