Title: Basic Troubleshooting Guide for Customers  
Author: Support Aug 03, 2016
Last Changed by: Support Oct 15, 2018
Tiny Link: (useful for email) https://docs.drivertech.com/x/CYOLAQ
Export As: Word · PDF  
Hierarchy
Parent Page
    Page: Troubleshooting Articles
Children (29)
    Page: 70 hr Violation Goes Away After Midnight
    Page: Bad Touch Screen
    Page: BSOD (Blue Screen of Death)
    Page: Can't retrieve Modem Identification
    Page: FleetWatcher, Cannot See Driver
    Page: Co-Pilot Error Messages
    Page: CoPilot is Showing UTC time
    Page: Copilot Not Getting GPS While GPS Locations are Working
    Page: FleetWatcher, Unable to find a Truck
    Page: Could Not Reimage
Labels
Global Labels (1)
Recent Changes
Time Editor  
Oct 15, 2018 15:11 Support View Changes
Apr 27, 2017 09:19 Support View Changes
Apr 27, 2017 09:18 Support View Changes
Apr 27, 2017 09:13 Support View Changes
Apr 27, 2017 09:12 Support  
Outgoing Links
Customer Support (29)     Page: No GPS
    Page: CoPilot is Showing UTC time
    Page: Printer Issues
    Page: No Power
    Page: Froze While Booting Up
    Page: Watchdog
    Page: 70 hr Violation Goes Away After Midnight
    Page: FleetWatcher, Unable to find a Truck
    Page: Co-Pilot Error Messages
    Page: Unable to send Email to and from the Unit
    Page: White Display
    Page: Bad Touch Screen
    Page: BSOD (Blue Screen of Death)
    Page: No cell - MS is not currently searching - Dispatcher
    Page: Improper Boot Device
    Page: JBUS Locked Up
    Page: FleetWatcher, Cannot See Driver
    Page: Logs Have Been Removed
    Page: Unit Turns Off While Driving
    Page: Green Power light is on - Display is Blank
    Page: Home
    Page: HOS 6_0 Hours of Service reference card_v03
    Page: No cell - MS is not currently searching - Driver
    Page: Device Auto Logging Driver Off
    Page: Intelliroute Icon Not Working
    Page: Can't retrieve Modem Identification
    Page: Could Not Reimage
    Page: Copilot Not Getting GPS While GPS Locations are Working
    Page: No cell - Unable to Send or Receive Messages