Question:

When I press anywhere on the screen, only the bottom left corner lights up. How do I fix it?

1. Shut down the unit properly - Press power button, wait 20 seconds, then press the power button a second time

2. Disconnect the cables from behind the monitor
3. Reconnect the cables and verify they are secure then power on unit
4. When able, open the on-screen keyboard and press any of the letters to verify that this has been resolved 

If this is unsuccessful, follow these steps: 

1. While the unit is shut down, disconnect power from the unit and wait approximately 30 seconds
2. Reconnect the power then power on unit
3. When able, open the on-screen keyboard and press any of the letters to verify that this has been resolved 

Please call technical support if the issue has not been resolved. 

Enter the answer here

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Back to The Top