Unable to send Email to and from the Unit


Problem:

Unable to send Email to and from the Unit

Solution:

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

  1. Cannot send mail from customer office to truck PCs.

    1. Send mail from customer office to Yahoo and Gmail test accounts, verify that mail gets through.
  2. Cannot send mail from truck PCs to customer office.

    1. Send mail from truck pc to Yahoo and Gmail test accounts, verify that mail gets through.

How to troubleshoot an issue where you are unable to send Email to and from the unit

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