Question:

What do I, as a new customer, need to setup in FW?

Answer:

You should complete the following within FleetWatcher to ensure that your company is setup properly:

• Administrator setup
  • The initial Administrator login/profile will be setup by DriverTech and provided to you.
  • This will act as your master user account for FleetWatcher
• Manager setup
  • Setup any additional manager profiles
  • This can be done via Management -> Managers -> Add
• Company Setup
  • Setup your company groups through Management -> System Settings -> Company Groups 
• Terminal Setup
  •  Setup your company terminal through Management -> System Settings -> Terminal Groups
  • Make sure that all fields are completed, and that the Terminal is assigned to a Company Group
• Driver Groups  
  • Setup your driver groups through Management -> System Settings -> Driver Groups
• Vehicle Groups
  • Setup your vehicle groups through Management -> System Settings -> Vehicle Groups
• Vehicle Type Groups
  • Setups your vehicle type groups through Management -> System Settings -> Vehicle Type Groups
• Global Email Alerts
  • Setup global email alerts through Management -> System Settings -> Global Email Alerts
  • You can set up email alerts for Reporting Groups for individual managers through Management > Managers
• Driver Setup
  • Create driver profiles through Management -> Drivers
  • You can assign the driver group and terminal for the driver through this setup page
• Vehicle Setup
  • Vehicles will be registered through the ELD once the ELD has been installed into the vehicle.
• Reporting Groups
• You can setup reporting groups for drivers and vehicles through Management -> Reporting Groups
• You can assign drivers and managers to multiple driver reporting groups as needed
• Vehicles and managers can likewise be assigned to multiple vehicle reporting groups as needed

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New Customer FleetWatcher Setup (Checklist)