Question:
What do I, as a new customer, need to do in order to setup my FW account?
Answer:
You should complete the following within FleetWatcher to ensure that your company is setup properly:
- Administrator setup
- The initial Administrator login/profile will be setup by DriverTech and provided to you.
- This will act as your master user account for FleetWatcher
- Manager setup
- Setup any additional manager profiles
- This can be done via Management -> Managers -> Add
- Company Setup
- Setup your company groups through Management -> System Settings -> Company Groups
- Terminal Setup
- Setup your company terminal through Management -> System Settings -> Terminal Groups
- Make sure that all fields are completed, and that the Terminal is assigned to a Company Group
- Driver Groups
- Setup your driver groups through Management -> System Settings -> Driver Groups
- Vehicle Groups
- Setup your vehicle groups through Management -> System Settings -> Vehicle Groups
- Vehicle Type Groups
- Setups your vehicle type groups through Management -> System Settings -> Vehicle Type Groups
- Global Email Alerts
- Setup global email alerts through Management -> System Settings -> Global Email Alerts
- You can set up email alerts for Reporting Groups for individual managers through Management > Managers
- Driver Setup
- Create driver profiles through Management -> Drivers
- You can assign the driver group and terminal for the driver through this setup page
- Vehicle Setup
- Vehicles will be registered through the ELD once the ELD has been installed into the vehicle.
- Reporting Groups
- You can setup reporting groups for drivers and vehicles through Management -> Reporting Groups
- You can assign drivers and managers to multiple driver reporting groups as needed
- Vehicles and managers can likewise be assigned to multiple vehicle reporting groups as needed
Checklist for new customer FW setup. |
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New Customer FleetWatcher Setup (Checklist)