Problem:  Could Not Reimage

Solution:

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

You may want to use a panel to highlight important steps.
  1. IMPORTANT NOTE: Never unplug the Reimager while the unit is on. Turn off the unit before unplugging the Reimaging device.

  2. If you have a 3 piece system(Antenna, Display, CPU) installed, do not plug into the Display to try to reimage

    1. DO NOT USE the DISPLAY'S USB PORTS, plug directly into the CPU.

  3. You are most likely experiencing USB port connection issues.

  4. Check the USB connections

  5. Try a USB cable that you know works
  6. Try another USB port

 

Drivertech's Technical Support Line: 866-331-8785

 

 

Troubleshooting a Reimager

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Related issues 

 Back to The Top