Problem:
The driver is being logged off of the unit automatically.
Solution:
- Log into FleetWatcher.
- Go to Reports > Events and Positions.
- Click on the Driver Code button and enter the Driver Code
- Click on the Calendar icon located near the middle of the page and select appropriate date range
- Click Gets Results
- Check to see if there is more than one truck number in the Vehicle Column
- If the 2 Vehicles are located in 2 completely different locations and the driver could not have possibly been in both places within a reasonable amount of time, you now have reason to believe 2 drivers are using the same Driver Code.
- Change the Driver Code or research why both drivers are using this one Driver Code.
Drivertech's Technical Support Line: 866-331-8785
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