- Does DriverTech have a data restoration policy? — Explanation of DriverTech's restoration policy
- How do I know that DriverTech's ELD is registered with the FMCSA? — FMCSA Registered/Approved devices
- How long are Hours of Service records retained?
- How-to login to DTMobile — When attempting to login to the DTMobile App
- What are the different types of Malfunctions and Diagnostic Events? — List of the different types of Malfunctions and Data Diagnostic Events
- What are the exceptions to the HOS regulations? — Explanation of the various exceptions to the HOS rules
- What are the most commonly used Idle fields? — Idle fields used by the ELD
- What constitutes a long/mid/short idle in the reporting? — Idle times explained.
- What is DriverTech's recommendation as far as Hydra or Deutsch cables? — Explanation of which cables are recommended by DriverTech
- What is DriverTech's recommendation as far as Yard Move and Personal Use. — Yard Move and Personal Use settings recommended by DriverTech
- What is the FMCSA's definition of Harassment? — Harassment and Coercion as defined by the FMSCA
- What is the RMA diagnostic fee? — Explanation of the diagnostic fee DriverTech charges
- Where can I find the details on my current trip? — Brief steps for locating trip information.
- Which is the current software version? — A list of the latest software (DTCore) versions.
- Who must comply with the ELD rule? — Explanation of who must comply with the ELD rule