Couldn't Find a Truck in FW

 

Problem:

Unable to locate a truck number in FleetWatcher

Solution:

How to locate/find a truck in FW

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

  1. Go to Management, then Reporting Groups.
  2. Click on "Vehicle Group" (if not already selected).
  3. Find which reporting group the vehicle is under and verify you are a manager of that reporting group.
  4. Add the vehicle to the reporting group you are a manager of (vehicles can be in multiple reporting groups, not just one.) OR add yourself (Manager) to the group the vehicle is in.
  5. Log out of FleetWatcher after completing the above.
  6. Press "F5" button on your keyboard, then log back into FleetWatcher.
  7. Verify the issue is resolved, and please call technical support if not.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Related issues 

 Back to The Top