Printer Issues

 

Problem:

There is an issue with the printer you are using with your TPC. 

Solution:

Printer is not working correctly when trying to print from the TruckPC

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

  1. Turn the truck engine off.
  2. Unplug the printer cable from the back of the CPU or display AND from the back of the printer
  3. Have the driver log out of the device.
  4. Then press the power button                        
  5. Once the unit has gone to a black screen, wait 30 seconds then power it back on.
  6. Log on when asked to submit your driver ID.
  7. Once the unit turns on, and you are logged in, plug the printer back in.
  8. If the issue has not been resolved, please call technical support.

Basic troubleshooting for printer issues.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Related issues 

 Back to The Top