How to troubleshoot a bad touchscreen issue. |
Problem
The touchscreen is not responding to touch.
Solution
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
- Log out of the DriverTech unit by pressing the blue power button.
- Power the unit off by pressing the power button -- leave turned off for about 2 minutes.
- Then power the unit back on, by again pressing the power button .
- If the screen is still not responding to touch it will need to be brought into a shop.
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