Problem

The display is only showing a white screen

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

  1. Disconnect power from display (or entire unit if TND)
  2. Plug power back in and try turning on unit
  3. If the issue has not been resolved, please call technical support.

Who to resolve a white screen issue

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