Problem

The touchscreen is not responding to touch.

Solution

Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".

  1. Log out of the DriverTech unit by pressing the blue power button.
  2. Power the unit off by pressing the power button -- leave turned off for about 2 minutes.
  3. Then power the unit back on, by again pressing the power button .
  4. If the screen is still not responding to touch it will need to be brought into a shop.

 

 How to troubleshoot a bad touchscreen issue.
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