...
- We know there is a bug that occurs when you try to connect to a device with a full set of blank logs.
- We have also determined that you can see this bug if you have a full 8 days of blank uncertified or certified logs.
- When trying to back fill log data(so you don’t have blank logs), there is a certain amount of statuses you must have in order to get past this bug.
- There is one more patch we can send this device and possibly your whole fleet depending on certain circumstances.
- I am sending the patch to OFFICE shortly after I send this email.
Best Practices for in office training or connecting to a unit with blank HOS:
...