Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
bgColor#fff
  1. Log into FleetWatcher.
  2. Go to Reports > Events and Positions.
  3. Look up the "Driver" in question.
  4. Image Added
  5. Click on the Driver Code button and enter the Driver Code
    Image Added
  6. Click on the Calendar icon located near the middle of the page and select appropriate date range
    Image Added
  7. Click Gets Results
  8. Check to see if there is Look at Events and Positions by the Driver Code and see if it shows more than one truck number in list below.Click on the column that says "Vehicle" notice the Truck#.
  9. Click again on the column that says "Vehicle", notice the Truck#.
  10. If you see two truck numbers contact the truck#/Driver of the other truck to find out why they were logged in with another drivers ID.
  11. If you only see one truck, please call in to technical support.
  12. Vehicle Column
    Image Added
  13. If the 2 Vehicles are located in 2 completely different locations and the driver could not have possibly been in both places within a reasonable amount of time, you now have reason to believe 2 drivers are using the same Driver Code.
  14. Change the Driver Code or research why both drivers are using this one Driver Code.

Excerpt
hiddentrue

Shows how to research 2 drivers possibly using the same Driver Code

Related articles

Content by Label
showLabelsfalse
max5
spacesSU
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("fleetwatcher","driver","login","unit","device") and type = "page" and space = "SU"
labelsdevice unit fleetwatcher login driver

Page properties
hiddentrue
Related issues 

 Back to The Top

Include Page
Home
Home