Device Auto Logging Driver Off
Problem:
The driver is being logged off of the unit automatically.
Solution:
| Panel |
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- Log into FleetWatcher.
- Go to Reports > Events and Positions.
- Look up the "Driver" in question.
- Look at Events and Positions by the Driver Code and see if it shows more than one truck in list below.
- Click on the column that says "Vehicle" notice the Truck#.
- Click again on the column that says "Vehicle", notice the Truck#.
- If you see two truck numbers contact the truck#/Driver of the other truck to find out why they were logged in with another drivers ID.
- If you only see one truck, please call in to technical support.
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| Content by Label |
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| showLabels | false |
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| max | 5 |
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| spaces | SU |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| type | page |
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| cql | label in ("fleetwatcher","driver","login","unit","device") and type = "page" and space = "SU" |
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| labels | device unit fleetwatcher login driver |
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