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| spaceKey | SU |
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| size | large |
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| additional | page excerpt |
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| placeholder | How may we help you? |
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Device Auto Logging Driver Off
Problem:
The driver is being logged off of the unit automatically.
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- Log into FleetWatcher.
- Go to Reports > Events and Positions.
 Image Added - Click on the Driver Code button and enter the Driver Code
 Image Added - Click on the Calendar icon located near the middle of the page and select appropriate date range
 Image Added - Click Gets Results
- Check to see if there is more than one truck number in the Vehicle Column
 Image Added - If the 2 Vehicle Vehicles are located in 2 completely different locations and the driver could not have possibly been in both places within a reasonable amount of time, you now have could reason to believe 2 drivers are using the same Driver Code.
- Change the Driver Code or research why both drivers are using this one Driver Code.
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