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Problem

The unit turns off while driving or starting the truck.

Solution

 

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  1. This will need to be routed to the shop for troubleshooting, here are some tips for the shop-
    1. Shop will need to troubleshoot the connections, verify they are secure.
    2. Verify the truck is not having low battery issues.
    3. Meter the voltage while the truck's engine is off, being turned over, and while idling.

  2. Please call technical support if the issue has not been resolved.

     

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