Question:
When I press anywhere on the screen, only the bottom left corner lights up. How do I fix it?
Answer:
Shut down the unit properly - Press power button, wait 20 seconds, then press the power button a second time
- Disconnect the cables from behind the monitor
- Reconnect the cables and verify they are secure then power on unit
- When able, open the on-screen keyboard and press any of the letters to verify that this has been resolved
If this is unsuccessful, follow these steps:
- While the unit is shut down, disconnect power from the unit and wait approximately 30 seconds
- Reconnect the power then power on unit
- When able, open the on-screen keyboard and press any of the letters to verify that this has been resolved
Please call technical support if the issue has not been resolved.
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What to do when only the symbol key lights up when touching anywhere on the screen |
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