State Miles showing on Wrong Day
Problem:
State Mileage information is showing up on the wrong date
Solution:
State Crossing report shows events that occurred in the timezone based on the company group that the truck is assigned
To check for this:
- Verify the timezone of the Terminal Group that the driver is assigned to
- This will determine the time and date on the driver's logs
- Verify the timezone of the Company Group that the driver is assigned to
- This will determine the time and date of the State Crossing Report
- Create a breadcrumb trail for the truck using the mapping tool with the timezone of the company group the truck is assigned to
- If the newly created breadcrumb trail shows a State Crossing that does NOT show up on the Report, please call in to Technical Support
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