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pageBasic Troubleshooting Guide for Customers
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    70 hr Violation Goes Away After Midnight
    70 hr Violation Goes Away After Midnight
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    Bad Touch Screen
    Bad Touch Screen
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    BSOD (Blue Screen of Death)
    BSOD (Blue Screen of Death)
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    Can't retrieve Modem Identification
    Can't retrieve Modem Identification
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    FleetWatcher, Cannot See Driver
    FleetWatcher, Cannot See Driver
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    Co-Pilot Error Messages
    Co-Pilot Error Messages
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    CoPilot is Showing UTC time
    CoPilot is Showing UTC time
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    Copilot Not Getting GPS While GPS Locations are Working
    Copilot Not Getting GPS While GPS Locations are Working
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    FleetWatcher, Unable to find a Truck
    FleetWatcher, Unable to find a Truck
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    Could Not Reimage
    Could Not Reimage
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    Device Auto Logging Driver Off
    Device Auto Logging Driver Off
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    Froze While Booting Up
    Froze While Booting Up
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    Improper Boot Device
    Improper Boot Device
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    Intelliroute Icon Not Working
    Intelliroute Icon Not Working
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    JBUS Locked Up
    JBUS Locked Up
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    Logs Have Been Removed
    Logs Have Been Removed
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    No cell - MS is not currently searching - Dispatcher
    No cell - MS is not currently searching - Dispatcher
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    No cell - MS is not currently searching - Driver
    No cell - MS is not currently searching - Driver
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    No cell - Unable to Send or Receive Messages
    No cell - Unable to Send or Receive Messages
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    No GPS
    No GPS
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    No Power
    No Power
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    Green Power light is on - Display is Blank
    Green Power light is on - Display is Blank
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    Printer Issues
    Printer Issues
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    Unable to send Email to and from the Unit
    Unable to send Email to and from the Unit
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    Unit Turns Off While Driving
    Unit Turns Off While Driving
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    Watchdog
    Watchdog
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    White Display
    White Display
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    HOS 6_0 Hours of Service reference card_v03
    HOS 6_0 Hours of Service reference card_v03
    How can I change the backlight/volume on my TruckPC?How can I change the backlight/volume on my TruckPC?
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    How does Daylight Savings Time (DST) work with my ELOGs?How does Daylight Savings Time (DST) work with my ELOGs?
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    How does the TruckPC detect driving?How does the TruckPC detect driving?
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    How does Unassigned Driving Work?How does Unassigned Driving Work?
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    I am unable to send or receive messages on my TruckPC. What do I do?I am unable to send or receive messages on my TruckPC. What do I do?
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    If I turn the TruckPC off and start driving, will it record my drive time?If I turn the TruckPC off and start driving, will it record my drive time?
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    I received a low memory warning. What should I do?I received a low memory warning. What should I do?
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    The JBUS data information is not recording on my TruckPC. What should I do?The JBUS data information is not recording on my TruckPC. What should I do?
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    What constitutes a long/mid/short idle in the reporting?What constitutes a long/mid/short idle in the reporting?
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    Why are violations from a different month showing up in my report for the month I chose?Why are violations from a different month showing up in my report for the month I chose?
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    Why is my unit shutting down while I'm driving?Why is my unit shutting down while I'm driving?
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    Why was I put on the drive line before I started driving?Why was I put on the drive line before I started driving?
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    Why will my TruckPC not turn on?Why will my TruckPC not turn on?
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    Hours of Service Data Retention PolicyHours of Service Data Retention Policy
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    How am I able to show my logs to a law enforcement officer that pulls me over?How am I able to show my logs to a law enforcement officer that pulls me over?
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    How can I change the backlight/volume on my TruckPC?How can I change the backlight/volume on my TruckPC?
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    How does Daylight Savings Time (DST) work with my ELOGs?How does Daylight Savings Time (DST) work with my ELOGs?
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    How does the TruckPC detect driving?How does the TruckPC detect driving?
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    How does Unassigned Driving Work?How does Unassigned Driving Work?
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    I am unable to send or receive messages on my TruckPC. What do I do?I am unable to send or receive messages on my TruckPC. What do I do?
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    If I turn the TruckPC off and start driving, will it record my drive time?If I turn the TruckPC off and start driving, will it record my drive time?
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    I received a low memory warning. What should I do?I received a low memory warning. What should I do?
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    The JBUS data information is not recording on my TruckPC. What should I do?The JBUS data information is not recording on my TruckPC. What should I do?
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    What constitutes a long/mid/short idle in the reporting?What constitutes a long/mid/short idle in the reporting?
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    Why are violations from a different month showing up in my report for the month I chose?Why are violations from a different month showing up in my report for the month I chose?
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    Why is my unit shutting down while I'm driving?Why is my unit shutting down while I'm driving?
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    Why was I put on the drive line before I started driving?Why was I put on the drive line before I started driving?
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    Why will my TruckPC not turn on?Why will my TruckPC not turn on?

 

 

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