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Livesearch
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placeholderHow can we help you?
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labelsFAQ

Table of Contents
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Children Display
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depth1
pageBasic Troubleshooting Guide for Customers
excerptTypesimple

 

  1. Include Page
    70 hr Violation Goes Away After Midnight
    70 hr Violation Goes Away After Midnight
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    Bad Touch Screen
    Bad Touch Screen
  3. Include Page
    BSOD (Blue Screen of Death)
    BSOD (Blue Screen of Death)
  4. Include Page
    Can Not See Driver in FW
    Can Not See Driver in FW
  5. Include Page
    Co-Pilot Error Messages
    Co-Pilot Error Messages
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    CoPilot is Showing UTC time
    CoPilot is Showing UTC time
  7. Include Page
    Copilot Not Getting GPS While GPS Locations are Working
    Copilot Not Getting GPS While GPS Locations are Working
  8. Include Page
    Couldn't Find a Truck in FW
    Couldn't Find a Truck in FW
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    Could Not Reimage
    Could Not Reimage
    How can I change the backlight/volume on my TruckPC?How can I change the backlight/volume on my TruckPC?
    Include Page
    How does Daylight Savings Time (DST) work with my ELOGs?How does Daylight Savings Time (DST) work with my ELOGs?
    Include Page
    How does the TruckPC detect driving?How does the TruckPC detect driving?
    Include Page
    How does Unassigned Driving Work?How does Unassigned Driving Work?
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    I am unable to send or receive messages on my TruckPC. What do I do?I am unable to send or receive messages on my TruckPC. What do I do?
    Include Page
    If I turn the TruckPC off and start driving, will it record my drive time?If I turn the TruckPC off and start driving, will it record my drive time?
    Include Page
    I received a low memory warning. What should I do?I received a low memory warning. What should I do?
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    The JBUS data information is not recording on my TruckPC. What should I do?
    The JBUS data information is not recording on my TruckPC. What should I do?
  11. Include Page
    What constitutes a long/mid/short idle in the reporting?
    What constitutes a long/mid/short idle in the reporting?
  12. Include Page
    Why are violations from a different month showing up in my report for the month I chose?
    Why are violations from a different month showing up in my report for the month I chose?
  13. Include Page
    Why is my unit shutting down while I'm driving?
    Why is my unit shutting down while I'm driving?
  14. Include Page
    Why was I put on the drive line before I started driving?
    Why was I put on the drive line before I started driving?
  15. Include Page
    Why will my TruckPC not turn on?
    Why will my TruckPC not turn on?
  16. Include Page
    Hours of Service Data Retention Policy
    Hours of Service Data Retention Policy
  17. Include Page
    How am I able to show my logs to a law enforcement officer that pulls me over?
    How am I able to show my logs to a law enforcement officer that pulls me over?
  18. Include Page
    How can I change the backlight/volume on my TruckPC?
    How can I change the backlight/volume on my TruckPC?
  19. Include Page
    How does Daylight Savings Time (DST) work with my ELOGs?
    How does Daylight Savings Time (DST) work with my ELOGs?
  20. Include Page
    How does the TruckPC detect driving?
    How does the TruckPC detect driving?
  21. Include Page
    How does Unassigned Driving Work?
    How does Unassigned Driving Work?
  22. Include Page
    I am unable to send or receive messages on my TruckPC. What do I do?
    I am unable to send or receive messages on my TruckPC. What do I do?
  23. Include Page
    If I turn the TruckPC off and start driving, will it record my drive time?
    If I turn the TruckPC off and start driving, will it record my drive time?
  24. Include Page
    I received a low memory warning. What should I do?
    I received a low memory warning. What should I do?
  25. Include Page
    The JBUS data information is not recording on my TruckPC. What should I do?
    The JBUS data information is not recording on my TruckPC. What should I do?
  26. Include Page
    What constitutes a long/mid/short idle in the reporting?
    What constitutes a long/mid/short idle in the reporting?
  27. Include Page
    Why are violations from a different month showing up in my report for the month I chose?
    Why are violations from a different month showing up in my report for the month I chose?
  28. Include Page
    Why is my unit shutting down while I'm driving?
    Why is my unit shutting down while I'm driving?
  29. Include Page
    Why was I put on the drive line before I started driving?
    Why was I put on the drive line before I started driving?
  30. Include Page
    Why will my TruckPC not turn on?
    Why will my TruckPC not turn on?

 

 

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