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Problem

The JBUS is no longer being recognized or is not recording.

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Panel
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  1. Turn the truck ignition off.
  2. Log out of the DriverTech unit.
  3. Press and hold the power button.                         .
  4. Once the unit has gone to a black screen, wait 30 seconds then power it back on.
  5. Log on when asked to submit your Driver ID.
  6. Go to System InfoàDiagnosticsàJBUS.
  7. Power the truck on and wait 2 minutes.
  8. If everything on the screen is properly reporting, the issue is resolved.
  9. If info on the screen is still not reporting correctly, please call in to technical support.

Excerpt
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What to do when the JBUS is not recording

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