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Livesearch
sizelarge
additionalnone
placeholderHow can we help you?
typepage
labelsFAQ

Table of Contents
outlinetrue

Children Display
alltrue
depth1
pageBasic Troubleshooting Guide for Customers
excerptTypesimple

 

  1. Include Page
    70 hr Violation Goes Away After Midnight
    70 hr Violation Goes Away After Midnight
  2. Include Page
    Bad Touch Screen
    Bad Touch Screen
  3. Include Page
    BSOD (Blue Screen of Death)
    BSOD (Blue Screen of Death)
  4. Include Page
    Can Not See Driver in FW
    Can Not See Driver in FW
  5. Include Page
    Co-Pilot Error Messages
    Co-Pilot Error Messages
  6. Include Page
    CoPilot is Showing UTC time
    CoPilot is Showing UTC time
  7. Include Page
    Copilot Not Getting GPS While GPS Locations are Working
    Copilot Not Getting GPS While GPS Locations are Working
  8. Include Page
    Couldn't Find a Truck in FW
    Couldn't Find a Truck in FW
  9. Include Page
    Could Not Reimage
    Could Not Reimage
  10. Include Page
    Device Auto Logging Driver Off
    Device Auto Logging Driver Off
  11. Include Page
    Froze While Booting Up
    Froze While Booting Up
  12. Include Page
    Why are violations from a different month showing up in my report for the month I chose?Why are violations from a different month showing up in my report for the month I chose?
    Include Page
    Why is my unit shutting down while I'm driving?Why is my unit shutting down while I'm driving?
    Include Page
    Why was I put on the drive line before I started driving?Why was I put on the drive line before I started driving?
    Include Page
    Why will my TruckPC not turn on?Why will my TruckPC not turn on?
    Include Page
    Hours of Service Data Retention PolicyHours of Service Data Retention Policy
    Improper Boot Device
    Improper Boot Device
  13. Include Page
    Intelliroute Icon Not Working
    Intelliroute Icon Not Working
  14. Include Page
    JBUS Locked Up
    JBUS Locked Up
  15. Include Page
    Logs Have Been Removed
    Logs Have Been Removed
  16. Include Page
    No cell/Unable to Send or Receive Messages
    No cell/Unable to Send or Receive Messages
  17. Include Page
    No GPS
    No GPS
  18. Include Page
    No Power
    No Power
  19. Include Page
    Power is on - Display is Blank
    Power is on - Display is Blank
  20. Include Page
    Printer Issues
    Printer Issues
  21. Include Page
    Units Turns Off While Driving
    Units Turns Off While Driving
  22. Include Page
    Watchdog
    Watchdog
  23. Include Page
    White Display
    White Display
    Include Page
    How am I able to show my logs to a law enforcement officer that pulls me over?How am I able to show my logs to a law enforcement officer that pulls me over?
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    How can I change the backlight/volume on my TruckPC?How can I change the backlight/volume on my TruckPC?
    Include Page
    How does Daylight Savings Time (DST) work with my ELOGs?How does Daylight Savings Time (DST) work with my ELOGs?
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    How does the TruckPC detect driving?How does the TruckPC detect driving?
    Include Page
    How does Unassigned Driving Work?How does Unassigned Driving Work?
    Include Page
    I am unable to send or receive messages on my TruckPC. What do I do?I am unable to send or receive messages on my TruckPC. What do I do?
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    If I turn the TruckPC off and start driving, will it record my drive time?If I turn the TruckPC off and start driving, will it record my drive time?
    Include Page
    I received a low memory warning. What should I do?I received a low memory warning. What should I do?
    Include Page
    The JBUS data information is not recording on my TruckPC. What should I do?The JBUS data information is not recording on my TruckPC. What should I do?
    Include Page
    What constitutes a long/mid/short idle in the reporting?What constitutes a long/mid/short idle in the reporting?
    Include Page
    Why are violations from a different month showing up in my report for the month I chose?Why are violations from a different month showing up in my report for the month I chose?
    Include Page
    Why is my unit shutting down while I'm driving?Why is my unit shutting down while I'm driving?
    Include Page
    Why was I put on the drive line before I started driving?Why was I put on the drive line before I started driving?
    Include Page
    Why will my TruckPC not turn on?Why will my TruckPC not turn on?

 

 

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