- About FleetWatcher and Using It
- FleetWatcher, (Checklist) New Customer Setup — Checklist for new customer FleetWatcher setup.
- FleetWatcher, How does it determine which speed reading will be reported? — An explanation of how FleetWatcher reports speed data.
- FleetWatcher, How do I make a form or macro? — A link to instructions concerning how to create a form/macro in FW.
- FleetWatcher, How often do HOS logs and Events and Positions update? — How HOS and Events and Positions are updated on FleetWatcher.
- FleetWatcher, Is There a Basic Template for Terminal Settings Changes? — A basic template for making terminal settings changes in FleetWatcher.
- FleetWatcher, Where do I find the yearly miles driven for a truck/driver? — How to find a vehicle/driver yearly miles
- FleetWatcher: Can I enter a driver's name containing punctuation? — Entering driver names into FleetWatcher
- FleetWatcher: Why do I see white loading screens and secure content popups? — Fixing white loading screens and security messages in FleetWatcher.
- FleetWatcher. Where are the Reports, and how are they used. — What the reports in FleetWatcher do
- How does Unassigned Driving Work? — How unassigned driving works and applies to the driver's logs if applicable
- How do I add remarks to a driving status? — Adding remarks to a driving status
- What baud are DriverTech units set up for? — What baud for DriverTech units?
- Which Web Browsers for FleetWatcher Does DriverTech Support? — FleetWatcher: Which web browsers are supported
- Why are my Personal Use miles not resetting? — How to reset Personal Use miles for HOS logs
- Why are unassigned driving events (and other events) showing up on the logs of multiple drivers? — How driving events appear on different driver's logs
- Why does the Personal Use Report have instances with 0 miles? — Explanation of how a Personal Use record could show 0 miles on the Personal Use Report.
- Why do I see events from other trucks on my log for today? — Lists the FMCSA article and explanation for status events on a driver's log for multiple trucks.
- Why do the HOS logs stop halfway through the day? — Brief explanation of what causes a log to stop part-way through the day
- About the ELD and Using It
- Can an ELD be set to 15 minute time intervals? — Explanation of time intervals handled by the ELD
- Can I change a Driving status to a Non-Driving status? — Explanation of driving status
- Does DriverTech's ELD have Anti-Virus software? — Anti-virus handling by the ELD
- DTNav, typing in a city name that starts with "South" — Entering a City/State into DTNav
- Health Check — Performing a Health check from Sys Info
- How are Speeding Alerts Created? — How speeding alerts are created.
- How can a driver combine their on-duty not driving status on an ELD, with Driving? — Process for combining On-Duty with Driving status
- How does the TruckPC detect driving? — States how the TruckPC detects driving/movement from the truck
- How does the Truck PC go from Driving to On-Duty automatically? — Going from Driving to On-Duty automatically
- How do I use the Agricultural Exemption — Using the AG exemption
- How do the HOS Timers calculate? — A brief explanation of the timers/clocks in HOS
- If I turn the TruckPC off and start driving, will it record my drive time? — How the ELD auto-records drive time
- I received a low memory warning. What should I do? — What to do when receiving a low memory message on the unit
- Manually Submit HOS Logs from the ELD — ELD: Submitting HOS logs
- Unit Icon Legend: What does this icon represent? — What the various icons mean in the ELD
- What can I do if my unit cannot send or receive messages? — Troubleshooting messaging issues.
- What does a driver need to do when they see diagnostic errors? — FMCSA regulations on driver responsibilities when they see diagnostic errors.
- What does the driver do on their end to register a DT unit? — Registering the ELD on the driver's end
- What do the icons in the Log Overview report mean? — Fleetwatcher: Identifying the diagnostic icons
- What is "Yaw Control via Engine" and "YC Brake Control"? — An explanation of yaw control via engine and YC brake control.
- What is automatically recorded by the ELD? — Explanation of the data recorded by the ELD automatically
- What is Required to Trigger an Auto-Arrival (Workflow)? — What triggers an auto-arrival in workflow?
- What should I show a DOT officer while being inspected? — Explanation of what to show a DOT officer when being inspected
- What triggers an event that is recorded by the camera? — Listing of the events that trigger a video from a camera
- What were the 4 main HOS rule changes added in Sept. 2020? — Related articles
- When do my logs/current totals update? — Explains when the logs and current totals update in FleetWatcher
- When I press anywhere on the screen, only the bottom left corner lights up. — When only the symbol key lights up when touching anywhere on the screen
- Where Does State Mileage go if a Unit Was Unplugged While Crossing State Lines? — An example explaining state mileage in regards to sensor jumps.
- Which software version is my unit running? — How to locate your unit's software version.
- Who can Certify an HOS log? — FMCSA regulation on the certification of HOS logs
- Why am I being auto-removed from Yard Move? — Brief explanation: how the driver is removed from Yard Move automatically
- Why am I not able to use the Co-Driver feature? — Information on the functionality of the Co-Driver feature
- Why are my State Miles Showing on the Wrong Date? — How to troubleshoot the State Mileage Report data
- Why can't I add a status when I stop driving? — Brief explanation: how to enter an on-duty status after driving has ended
- Why is my unit shutting down while I'm driving? — Lost power while driving?
- Why was I put on the drive line before I started driving? — An explanation of how the unit decides "driving" status.
- Why wont my TruckPC turn on? — Troubleshooting steps for a unit with no power.
- General
- Does DriverTech have a data restoration policy? — Explanation of DriverTech's restoration policy
- How do I know that DriverTech's ELD is registered with the FMCSA? — FMCSA Registered/Approved devices
- How long are Hours of Service records retained?
- How-to login to DTMobile — When attempting to login to the DTMobile App
- What are the different types of Malfunctions and Diagnostic Events? — List of the different types of Malfunctions and Data Diagnostic Events
- What are the exceptions to the HOS regulations? — Explanation of the various exceptions to the HOS rules
- What are the most commonly used Idle fields? — Idle fields used by the ELD
- What constitutes a long/mid/short idle in the reporting? — Idle times explained.
- What is DriverTech's recommendation as far as Hydra or Deutsch cables? — Explanation of which cables are recommended by DriverTech
- What is DriverTech's recommendation as far as Yard Move and Personal Use. — Yard Move and Personal Use settings recommended by DriverTech
- What is the FMCSA's definition of Harassment? — Harassment and Coercion as defined by the FMSCA
- What is the RMA diagnostic fee? — Explanation of the diagnostic fee DriverTech charges
- Where can I find the details on my current trip? — Brief steps for locating trip information.
- Which is the current software version? — A list of the latest software (DTCore) versions.
- Who must comply with the ELD rule? — Explanation of who must comply with the ELD rule
Overview
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