Title: Home  
Author: Support Oct 10, 2016
Last Changed by: Taber Loveless Oct 03, 2019
Tiny Link: (useful for email) https://docs.drivertech.com/x/SoCgAQ
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Customer Support (152)
    Page: How can I tell if the unit received the new content or not?
    Page: How-to Calibrate Your Screen
    Page: How-to go into On-Duty
    Page: The JBUS data information is not recording on my TruckPC. What should I do?
    Page: How-to End Your Duty Day (Text Version)
    Page: My unit is not communicating, how can I fix it?
    Page: FleetWatcher, How do I make a form or macro?
    Page: Printable How-to use HOS on the ELD Device
    Page: No Communication
    Page: What new information is on the Drive-Safe screen with 6.01.04+?
    Page: Could Not Reimage
    Page: Printer Issues
    Page: How can I change the backlight/volume on my TruckPC?
    Page: What is "Yaw Control via Engine" and "YC Brake Control"?
    Page: How-to Start Your Day (Text Version)
    Page: What is Logging Malfunction (3)?
    Page: How-to Disable "End of Driving Day" Notification in DTNav
    Page: How-to go into On-Duty From the HOS Graph (Text Version)
    Page: FleetWatcher, How-to set a Driver to Inactive
    Page: How does Unassigned Driving Work?
    Page: How-to Turn On Wifi for all trucks
    Page: Why are my State Miles Showing on the Wrong Date?
    Page: BSOD (Blue Screen of Death)
    Page: Can't retrieve Modem Identification
    Page: If I turn the TruckPC off and start driving, will it record my drive time?
    Page: What is the maximum file name length?
    Page: Green Power light is on - Display is Blank
    Page: FleetWatcher, Cannot See Driver
    Page: Is there a way to organize the library by a category name to make it easier to find documents?
    Page: Why was I put on the drive line before I started driving?
    Page: Logs Have Been Removed
    Page: How-to Open Workflow
    Page: No cell - MS is not currently searching - Driver
    Page: What should I show a DOT officer while being inspected?
    Page: Froze While Booting Up
    Page: FleetWatcher, How-to Find the Vehicle/Driver Info Page
    Page: How-to send HOS ELD logs to Enforcement Officer for Roadside Audit
    Page: What is Required to Trigger an Auto-Arrival (Workflow)?
    Page: Search for HOS
    Page: Search for FleetWatcher
    Page: Search for POWER
    Page: White Display
    Page: My touchscreen is not responding. How can I fix it?
    Page: Driving and Motion as Defined via Vehicle Performance and HOS
    Page: How-to Review and Certify your DVIR
    Page: Co-Pilot Error Messages
    Page: What are the most commonly used Idle fields?
    Page: How does the TruckPC detect driving?
    Page: Easy Search for Common Information
    Page: Copilot Not Getting GPS While GPS Locations are Working
    Page: Why does the Personal Use Report have instances with 0 miles?
    Page: How-to Remove a destination from CoPilot
    Page: Why are violations from a different month showing up in my report for the month I chose?
    Page: How-to Add a Duty Status
    Page: Why am I not receiving Workflow Messages?
    Page: Why do I see events from other trucks on my log for today?
    Page: Why do the HOS logs stop halfway through the day?
    Page: How-to change the truck number on your device
    Home page: Customer Support
    Page: Why am I not able to use the Co-Driver feature?
    Page: What baud are DriverTech units set up for?
    Page: How-to Assign a Co-Driver
    Page: FleetWatcher, Unable to find a Truck
    Page: Why can't I use the "add" button when I stop driving?
    Page: When I need to update a file can I just use the same file name?
    Page: How do I set up the document title and description the driver sees?
    Page: FleetWatcher: Why do I see white loading screens and secure content popups?
    Page: How-to Add a destination in CoPilot
    Page: Basic Troubleshooting Guide for Customers
    Page: How-to View Route on CoPilot
    Page: How-to go into Off-duty
    Page: Rev 7 Verification of Installation
    Page: Why is my unit shutting down while I'm driving?
    Page: My unit is showing the wrong time. How can I fix it?
    Page: 70 hr Violation Goes Away After Midnight
    Page: Unit Turns Off While Driving
    Page: What is Logging Malfunction (2)?
    Page: Where Does State Mileage go if a Unit Was Unplugged While Crossing State Lines?
    Page: How-to Disable Speed Alerts in DTNav
    Page: How-to View HOS Timers in Intelliroute 3.5 before Driving
    Page: No Power
    Page: FleetWatcher, How-to Enter a Route in New DTNav
    Page: When I touch anywhere on the screen, only the bottom left corner lights up. How do I fix it?
    Page: Bad Touch Screen
    Page: JBUS Locked Up
    Page: What constitutes a long/mid/short idle in the reporting?
    Page: How Will the Truck-PC Detect Driving (Starting December 2017)?
    Page: How-to edit an existing Status
    Page: Why is my unit requesting registration after it has already been registered?
    Page: If I just upload the content I want the driver to see will it just show the file name for the file?
    Page: How can I change my Co-Pilot resolution back to normal?
    Page: Frequently Asked Questions
    Page: Why are my Personal Use miles not resetting?
    Page: What is the maximum path length?
    Page: Watchdog
    Page: FleetWatcher, How often do HOS logs and Events and Positions update?
    Page: FleetWatcher, Is There a Basic Template for Terminal Settings Changes?
    Page: Can I use the same description with all versions of a specific document?
    Page: FleetWatcher, Where do I find the yearly miles driven for a truck/driver?
    Page: Unable to send Email to and from the Unit
    Page: How-to Enable Turn by Turn Directions in DTNAV
    Page: When do my logs/current totals update?
    Page: How-to go into Sleeper Berth
    Page: Why isn't my 70 hour clock being calculated correctly (US-8)?
    Page: Improper Boot Device
    Page: No cell - Unable to Send or Receive Messages
    Page: Which is the current software version?
    Page: How long are Hours of Service records retained?
    Page: How-to View Your BOL
    Page: I received a low memory warning. What should I do?
    Page: What can I do if my unit cannot send or receive messages?
    Page: What does DriverBase.BDeleted mean in Change Auditing?
    Page: How-to Log into the ELD
    Page: Search for JBUS
    Page: How-to Create DVIR
    Page: How-to Fix Touch Screen only lighting up Symbol key
    Page: How are Speeding Alerts Created?
    Page: How-to Register Your Device
    Page: What if I want a file to be in the Library of a specific Truck?
    Page: No cell - MS is not currently searching - Dispatcher
    Page: How-to Change Trucks
    Page: How-to Use the Co-Driver Feature
    Page: Intelliroute Icon Not Working
    Page: No GPS
    Page: Troubleshooting Articles
    Page: How-to use ELD
    Page: FleetWatcher, How does it determine which speed reading will be reported?
    Page: Where can I find the details on my current trip?
    Page: How-to Send a Message from the ELD
    Page: How do I Show My Logs to Law Enforcement?
    Page: How does Daylight Savings Time (DST) work with my ELOGs?
    Page: CoPilot is Showing UTC time
    Page: How-to End Your Duty Day
    Page: Why wont my TruckPC turn on?
    Page: How-to Articles
    Page: Why does my unit not ask me to fill out a DVIR when I go Off-Duty End of Shift?
    Page: How-to turn a smartphone into your ELD display screen
    Page: How-to Certify Your Logs From the ELD
    Page: How-to Change a GPS Location From N/A
    Page: Which software version is my unit running?
    Page: ELD Library and LibrarySync
    Page: What is Logging Malfunction (4) ?
    Page: How-to Install a Truck PC Antenna
    Page: HOS 6_0 Hours of Service reference card_v03
    Page: Pin Call Out for Flying Lead Cable
    Page: FleetWatcher, New Customer Setup (Checklist)
    Page: Forms Q&A
    Page: Technical Support Home
    Page: When I press anywhere on the screen, only the bottom left corner lights up. How do I fix it?
    Page: Device Auto Logging Driver Off
    Page: Glossary
    Page: Search for Communication (Cell, WiFi, GPS)
Product Documentation (97)
    Page: Logs Have Been Removed
    Page: FleetWatcher, How often do HOS logs and Events and Positions update?
    Page: No Communication
    Page: How-to Certify Your Logs From the ELD
    Page: White Display
    Page: Watchdog
    Page: Bad Touch Screen
    Page: What should I show a DOT officer while being inspected?
    Page: No cell - Unable to Send or Receive Messages
    Page: What baud are DriverTech units set up for?
    Page: Why are my State Miles Showing on the Wrong Date?
    Page: I received a low memory warning. What should I do?
    Page: Why do I see events from other trucks on my log for today?
    Page: What constitutes a long/mid/short idle in the reporting?
    Page: Why am I not receiving Workflow Messages?
    Page: What is Required to Trigger an Auto-Arrival (Workflow)?
    Page: Which is the current software version?
    Page: How-to Add a Duty Status
    Page: No Power
    Page: The JBUS data information is not recording on my TruckPC. What should I do?
    Page: When do my logs/current totals update?
    Page: Intelliroute Icon Not Working
    Page: How-to Enter a Fuel Purchase
    Page: How-to Create DVIR
    Page: No GPS
    Page: What are the different types of Malfunctions and Diagnostic Events?
    Page: Froze While Booting Up
    Page: How-to login to DTMobile
    Page: Why are my Personal Use miles not resetting?
    Page: FleetWatcher, How does it determine which speed reading will be reported?
    Page: CoPilot is Showing UTC time
    Page: How long are Hours of Service records retained?
    Page: FleetWatcher, Is There a Basic Template for Terminal Settings Changes?
    Page: When I press anywhere on the screen, only the bottom left corner lights up.
    Page: Copilot Not Getting GPS While GPS Locations are Working
    Page: My unit is showing the wrong time. How can I fix it?
    Page: Why wont my TruckPC turn on?
    Page: FleetWatcher, Where do I find the yearly miles driven for a truck/driver?
    Page: How-to End Your Duty Day
    Page: How-to Log into the ELD
    Page: Why does the Personal Use Report have instances with 0 miles?
    Page: FleetWatcher, Unable to find a Truck
    Page: How-to go into On-Duty
    Page: How-to Send a Message from the ELD
    Page: Green Power light is on - Display is Blank
    Page: How are Speeding Alerts Created?
    Page: FleetWatcher, How-to Find the Vehicle/Driver Info Page
    Page: How does Unassigned Driving Work?
    Page: Why is my unit requesting registration after it has already been registered?
    Page: How-to go into Off-duty
    Page: Where can I find the details on my current trip?
    Page: What are the most commonly used Idle fields?
    Page: How-to edit an existing Status
    Page: No cell - MS is not currently searching - Dispatcher
    Page: FleetWatcher, How do I make a form or macro?
    Page: How-to Review and Certify your DVIR
    Page: 70 hr Violation Goes Away After Midnight
    Page: Co-Pilot Error Messages
    Page: Why can't I use the "add" button when I stop driving?
    Page: How-to Disable "End of Driving Day" Notification in DTNav
    Page: JBUS Locked Up
    Page: Improper Boot Device
    Page: How-to change the truck number on your device
    Page: No cell - MS is not currently searching - Driver
    Page: Unable to send Email to and from the Unit
    Page: Why isn't my 70 hour clock being calculated correctly (US-8)?
    Page: How does the TruckPC detect driving?
    Page: How-to Register Your Device
    Page: HOS 6_0 Hours of Service reference card_v03
    Page: How can I change the backlight/volume on my TruckPC?
    Page: Unit Turns Off While Driving
    Page: How-to Disable Speed Alerts in DTNav
    Page: Why is my unit shutting down while I'm driving?
    Page: How-to Assign a Co-Driver
    Page: How-to Use the Co-Driver Feature
    Page: Why am I not able to use the Co-Driver feature?
    Page: Where Does State Mileage go if a Unit Was Unplugged While Crossing State Lines?
    Page: My unit is not communicating, how can I fix it?
    Page: Why was I put on the drive line before I started driving?
    Page: My touchscreen is not responding. How can I fix it?
    Page: How-to Fix Touch Screen only lighting up Symbol key
    Page: BSOD (Blue Screen of Death)
    Page: What is "Yaw Control via Engine" and "YC Brake Control"?
    Page: Can't retrieve Modem Identification
    Page: How-to go into Sleeper Berth
    Page: How-to View Your BOL
    Page: How-to Start Your Day
    Page: How-to Calibrate Your Screen
    Page: Could Not Reimage
    Page: Why do the HOS logs stop halfway through the day?
    Page: How-to Change Trucks
    Page: Device Auto Logging Driver Off
    Page: Which software version is my unit running?
    Page: FleetWatcher: Why do I see white loading screens and secure content popups?
    Page: How-to Add a Driving Status
    Page: What can I do if my unit cannot send or receive messages?
    Page: FleetWatcher, Cannot See Driver
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    Home page: Customer Support
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Recent Changes
Time Editor  
Oct 03, 2019 13:52 Taber Loveless View Changes
Oct 10, 2016 10:46 Support  
Outgoing Links
Customer Support (1)     Home page: Customer Support