Documentation
- Product Feature Detail
- Data Retention
- Driver Portal
- ELD Library and LibrarySync
- Fuel Purchases
- Hours of Service
- Management and Settings
- Manual Mileage
- Mapping and Geofencing
- Multiple Operating Authority
- Reporting Groups
- Reports in FleetWatcher
- Deceleration
- Driver Performance
- DT Fuel Sensor
- DTScan
- End of Day Rollup
- Events and Positions
- Fuel Bonus
- Geofence Events
- High Resolution Positions
- Landmark and Geofence Events
- Regional Crossing
- State Mileage
- Trailer Events
- Trip Detail
- Vehicle and Driver Information
- Vehicle Inconsistency
- Vehicle JBus Faults
- Vehicle Malfunctions
- Vehicle Performance
- Weigh Station Events
- Weigh Station Bypass
- Workflow
- Web Service API
- Technical Support Team Contacts
- Electronic Logging Devices
- Product Releases
- How - To Articles
- DT Mobile App: How to download and open the DriverTech mobile app
- DT Mobile App Map
- FleetWatcher, How-to Find the Vehicle/Driver Info Page
- Forms and Macros: Configure a Load Offer allowing the Driver to Accept or Reject
- How-To Use the ELD
- How can I change the backlight/volume on my TruckPC?
- How do I change the color scheme?
- How do I find my truck number in the DT unit?
- How-to Add a Driving Status
- How-to Add a Duty Status
- How-to annotate adverse driving conditions
- How to Approve or Reject log edits from the ELD
- How-to Add Co-Driver on Rev 8
- How-to Assign a Co-Driver
- How-to Calibrate Your Screen
- How-to Certify Your Logs From the ELD
- How-to change the truck number on your device
- How-to Change Trucks
- How-to Create DVIR
- How-to Disable "End of Driving Day" Notification in DTNav
- How-to Disable Speed Alerts in DTNav
- How-to edit an existing Status
- How-to End Your Duty Day
- How-to Enter a Fuel Purchase
- How-to Enter Roadside Audit Mode
- How-to Fix Touch Screen only lighting up Symbol key
- How-to go into Off-duty
- How-to go into On-Duty
- How-to go into Sleeper Berth
- How-to go On-Duty From the HOS Graph
- How-to Log into the ELD
- How-To Manually Submit HOS Logs from the ELD
- How-to put a truck into Personal Use or Yard Move
- How-to Register Your Device
- How-to Review and Certify your DVIR
- How-to Send a Message from the ELD
- How-to Start Your Day
- How-to Use the Co-Driver Feature
- How-to View Your BOL
- Enter a Route In Co-pilot
- Rev 8 Install - Transcor
- Training Videos
- Frequently Asked Questions
- About FleetWatcher and Using It
- FleetWatcher, (Checklist) New Customer Setup
- FleetWatcher, How does it determine which speed reading will be reported?
- FleetWatcher, How do I make a form or macro?
- FleetWatcher, How often do HOS logs and Events and Positions update?
- FleetWatcher, Is There a Basic Template for Terminal Settings Changes?
- FleetWatcher, Where do I find the yearly miles driven for a truck/driver?
- FleetWatcher: Can I enter a driver's name containing punctuation?
- FleetWatcher: Why do I see white loading screens and secure content popups?
- FleetWatcher. Where are the Reports, and how are they used.
- How does Unassigned Driving Work?
- How do I add remarks to a driving status?
- What baud are DriverTech units set up for?
- Which Web Browsers for FleetWatcher Does DriverTech Support?
- Why are my Personal Use miles not resetting?
- Why are unassigned driving events (and other events) showing up on the logs of multiple drivers?
- Why does the Personal Use Report have instances with 0 miles?
- Why do I see events from other trucks on my log for today?
- Why do the HOS logs stop halfway through the day?
- About the ELD and Using It
- Can an ELD be set to 15 minute time intervals?
- Can I change a Driving status to a Non-Driving status?
- Does DriverTech's ELD have Anti-Virus software?
- DTNav, typing in a city name that starts with "South"
- Health Check
- How are Speeding Alerts Created?
- How can a driver combine their on-duty not driving status on an ELD, with Driving?
- How does the TruckPC detect driving?
- How does the Truck PC go from Driving to On-Duty automatically?
- How do I use the Agricultural Exemption
- How do the HOS Timers calculate?
- If I turn the TruckPC off and start driving, will it record my drive time?
- I received a low memory warning. What should I do?
- Manually Submit HOS Logs from the ELD
- Unit Icon Legend: What does this icon represent?
- What can I do if my unit cannot send or receive messages?
- What does a driver need to do when they see diagnostic errors?
- What does the driver do on their end to register a DT unit?
- What do the icons in the Log Overview report mean?
- What is "Yaw Control via Engine" and "YC Brake Control"?
- What is automatically recorded by the ELD?
- What is Required to Trigger an Auto-Arrival (Workflow)?
- What should I show a DOT officer while being inspected?
- What triggers an event that is recorded by the camera?
- What were the 4 main HOS rule changes added in Sept. 2020?
- When do my logs/current totals update?
- When I press anywhere on the screen, only the bottom left corner lights up.
- Where Does State Mileage go if a Unit Was Unplugged While Crossing State Lines?
- Which software version is my unit running?
- Who can Certify an HOS log?
- Why am I being auto-removed from Yard Move?
- Why am I not able to use the Co-Driver feature?
- Why are my State Miles Showing on the Wrong Date?
- Why can't I add a status when I stop driving?
- Why is my unit shutting down while I'm driving?
- Why was I put on the drive line before I started driving?
- Why wont my TruckPC turn on?
- General
- Does DriverTech have a data restoration policy?
- How do I know that DriverTech's ELD is registered with the FMCSA?
- How long are Hours of Service records retained?
- How-to login to DTMobile
- What are the different types of Malfunctions and Diagnostic Events?
- What are the exceptions to the HOS regulations?
- What are the most commonly used Idle fields?
- What constitutes a long/mid/short idle in the reporting?
- What is DriverTech's recommendation as far as Hydra or Deutsch cables?
- What is DriverTech's recommendation as far as Yard Move and Personal Use.
- What is the FMCSA's definition of Harassment?
- What is the RMA diagnostic fee?
- Where can I find the details on my current trip?
- Which is the current software version?
- Who must comply with the ELD rule?
- About FleetWatcher and Using It
- Troubleshooting
- 70 hr Violation Goes Away After Midnight
- Bad Touch Screen
- BSOD (Blue Screen of Death)
- Can't retrieve Modem Identification
- Co-Pilot Error Messages
- CoPilot is Showing UTC time
- Copilot Not Getting GPS While GPS Locations are Working
- Could Not Reimage
- Device Auto Logging Driver Off
- FleetWatcher, Cannot See Driver
- FleetWatcher, Unable to find a Truck
- Froze While Booting Up
- Green Power light is on - Display is Blank
- HOS 6_0 Hours of Service reference card_v03
- Improper Boot Device
- Intelliroute Icon Not Working
- JBUS Locked Up
- Logs Have Been Removed
- My touchscreen is not responding. How can I fix it?
- My unit is not communicating, how can I fix it?
- My unit is showing the wrong time. How can I fix it?
- No cell - MS is not currently searching - Dispatcher
- No cell - MS is not currently searching - Driver
- No cell - Unable to Send or Receive Messages
- No Communication
- No GPS
- No Power
- Rev8 - DVIR Sync Required / Purple Link icon
- Rev8 - No internet connection detected in CoPilot - Error 808
- The JBUS data information is not recording on my TruckPC. What should I do?
- Unable to send Email to and from the Unit
- Unit Turns Off While Driving
- Watchdog
- White Display
- Why am I not receiving Workflow Messages?
- Why can't I use the "add" button when I stop driving?
- Why did my workflow go to my Inbox and not my Work tab?
- Why is my unit requesting registration after it has already been registered?
- Why isn't my 70 hour clock being calculated correctly (US-8)?